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Blackbaud NetCommunity (discontinued) vs. GiveCampus

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud NetCommunity (discontinued)

    Score3.8 out of 10
    N/AThe Blackbaud NetCommunity online alumni management system helped users to gain a deeper understanding of alumni relationships. The product is being phased out, and is no longer offered to new customers.N/A

    GiveCampus

    Score8.9 out of 10
    N/AGiveCampus is a fundraising platform for non-profit educational institutions, boasting millions of donors among more than 1,000 colleges, universities, and K-12 schools, with the goal of advancing the affordability of education. They provide software, services, and expertise that help schools raise more money, stating that since 2015, their platform has facilitated more than $2 billion in charitable giving.N/A
    Pricing
    Blackbaud NetCommunity (discontinued)GiveCampus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Blackbaud NetCommunity (discontinued)GiveCampus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Blackbaud NetCommunity (discontinued)GiveCampus
    Considered Both Products
    Discontinued Products
    Chose Blackbaud NetCommunity (discontinued)
    It was selected many years ago and there are better products in the 3 spaces we use BBNC for... but will miss having one product for all and the ease of integration with other Blackbaud products.
    Incentivized
    GiveCampus
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Blackbaud NetCommunity (discontinued)GiveCampus
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    Bonterra Network for Good
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    Bonterra Network for Good
    Score9.3 out of 10
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.5 out of 10
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    Kindsight iWave
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Blackbaud NetCommunity (discontinued)GiveCampus
    Likelihood to Recommend
    2.0
    (23 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    5.6
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (4 ratings)
    -
    (0 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Blackbaud NetCommunity (discontinued)GiveCampus
    Likelihood to Recommend
    Discontinued Products
    For those using the events module, NetCommunity is great, though if you do a lot of walk/run type of events where individuals sponsor other individuals, something like TeamRaiser might make more sense. If you don't have the staff resources for web developers dedicated to fundraising tasks, then NetCommunity is a great tool. It's not as customisable as an experienced programmer/developer might want, but it still has a lot of options. It also has a lot of nuance, and if you cannot make an investment of time or money into getting staff trained, it's not going to work out well.
    Incentivized
    Read full review
    GiveCampus
    GiveCampus provides a substantial solution for our organization to be able to fundraise collectively from current alumni, staff, faculty, and local community members. GiveCampus is well suited to one day intensive giving campaigns and to crowdfunding from multiple and diverse donor sources. GiveCampus is not a replacement for your traditional fundraising database but serves as a significant addition to your current fundraising strategies
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Data integration with The Raiser's Edge - data which is collected in Blackbaud NetCommunity directly integrates with The Raiser's Edge interface and can be seamlessly downloaded into the CRM.
    • Donation/Event/Membership registration - the product comes with out-of-the-box forms that can be used for these basic functions. They are flexible, but structured enough to integrate the data back to the CRM.
    • Email marketing - constituents can be emailed directly from the Blackbaud NetCommunity platform by querying the data available in the CRM. Targeted email communications can be setup as well as ongoing subscriptions/newsetters.
    • Content management - general tools to manage content are available. Business users can add/modify/delete this content without tremendous technical expertise. The content can also be shared across multiple websites - or A/B split tested to determine preference.
    • Friendly URLs - the product allows for friendly URLs that are also more searchable on the major search engines (i.e. Google, Bing, Yahoo, etc.).
    Read full review
    GiveCampus
    • Connect with donors outside our normal constituency
    • Create a sense of urgency for giving to campaigns
    • Make giving fun for donors
    • Provide interactive tools to record and review giving campaigns
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • When we have carding attacks on our payment gateway it is always a struggle to get all the players to work together and determine how to get us back up and running. ReCAPTCHA at the highest level is not supported, for example.
    • From experience, the product has not been stable in the last couple years and all signs have been pointing towards a sunsetting of this product for years.
    Incentivized
    Read full review
    GiveCampus
    • Integration with Raiser's Edge
    • Frequency of giving updates during one-day campaigns
    • Ability to issue donor thank you's from the platform
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    The only reason for this is due to the fact that we are only using the product for a specific purpose that is not directly tied to the newsletters. There are better products out there for what we are doing with grant processing. We will most likely move to a new software instead of renewing for our purposes
    Incentivized
    Read full review
    GiveCampus
    No answers on this topic
    Usability
    Discontinued Products
    The interface with Raiser's Edge and the many different ways our users can interact with the website are a big plus for us. Event registrations are our most popular transaction type and having this on line makes our lives much easier.
    Incentivized
    Read full review
    GiveCampus
    No answers on this topic
    Reliability and Availability
    Discontinued Products
    Product is stable is up 99.99% of the time. As a hosted customer, we do experience some minor downtime when routers or switches malfunction. We feel the downtime has been minimal and the communications around these outages has been good.
    Read full review
    GiveCampus
    No answers on this topic
    Performance
    Discontinued Products
    Blackbaud NetCommunity uses .NET technology. It can be sluggish at times if not optimized, but overall we have been pleased with the performance when handling large volumes of traffic.
    Read full review
    GiveCampus
    No answers on this topic
    Support Rating
    Discontinued Products
    Blackbaud NetCommunity and all of the Blackbaud products have a great support system. Blackbaud NetCommunity offers support through phone calls, chats, online, and email. Their response time is very quick and the support analysts work with you to resolve issues in a very timely matter. If they do not personally know the answer they will direct you to another support analyst that will be able to assist in a resolution.
    Incentivized
    Read full review
    GiveCampus
    No answers on this topic
    In-Person Training
    Discontinued Products
    As expected. Courseware was a nice reference guide.
    Read full review
    GiveCampus
    No answers on this topic
    Implementation Rating
    Discontinued Products
    I truly wish that "0" was an option. I never really pin-pointed whether the implementation issues that we had were caused by Blackbaud, or if it was part of a larger issue that began in-house.
    Incentivized
    Read full review
    GiveCampus
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    We tried to use this for a while and actually had different groups set up to begin implementing the interface into our computer but for some reason, we could not get a handle on it. iMIS ended up winning out in the long run because it was easier for people of all generations to use and understand. People just preferred the layout and the usability so ultimately it was kept as our main system.
    Incentivized
    Read full review
    GiveCampus
    Raiser's Edge NXT is a powerful tool to keep all your fundraising data consistent and in one place. However, the addition of GiveCampus brings our campus giving day campaigns to a whole new level. GiveCampus would not replace the functionality of Raiser's Edge NXT for day to day fundraising operations, but it serves as a useful tool to assist our office in increasing our dollars and donors
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • We were able to purchase a package integrating all types of Blackbaud products which integrate.
    • We are able to update our desktop, mobile donation pages which allow us to take donations while having great support available at all times.
    • The donation forms and email tools are not very visually appealing and user-friendly so this makes it difficult to implement and in return donors don't have a user-friendly experience.
    Read full review
    GiveCampus
    • Increase in donors as a result of GiveCampus
    • Increase in gifts as a result of GiveCampus
    • More visibility for giving days
    Incentivized
    Read full review
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