Blackbaud Tuition Management vs. FACTS Student Information System

The way Blackbaud Tuition Management handles the charges and how accessible it is makes my job much easier. I love that parents can see the same view of their account as I have when entering/reviewing an account so that it doesn't sound foreign when I try to explain something to them.

We base our entire student data on the Student ID that is produced in FACTS. We create user accounts for technology and online textbooks as well as their lunch account, all based on the Student ID. We also can run many different reports using the SID as the data constant and all the other information variables are available as needed to report.

Incentivized

• Website is easy to navigate
• Customer service is very professional and helpful
• Multiple options for making payments and setting up accounts

Incentivized

• Easy to use grade book
• Simple way to store and access health information, behavior reports, and family contact information.
• We use FACTS in the residential aspect of our organization.

Incentivized

• Divorced parent log in access
• Split family contract processes

• It could use more space for uploading classroom media.
• It could lessen the number of new open windows or frames for various functions that can be done on the same screen.
• It could incorporate more social-media like tools to make it more native for students and parents.

Incentivized

It's user-friendly, the customer service is great, and we have a significant amount of time invested in training our faculty and staff to use many aspects of FACTS within their areas of responsibility. I really like the variety of reports I can generate which gives important data to our administration and Board.

Incentivized

I use FACTS in my role at work, and my children's school uses Smart Tuition. I am more familiar with Smart Tuition as a parent, but it seems to be a good solution for the high school. Since we do the financial aid in-house at my school of employment, FACTS works better for us.

Incentivized

Switched from Blackbaud to RenWeb now FACTS. We made the change for affordability and because more software components were included. Blackbaud required the purchase of multiple additional modules.

Incentivized

• Online access is key
• Multiple payment options are great
• Since there are so many payment options we receive funds faster

• Has paid for itself many time over with the abilities it provides.
• Can be managed by as few or as many as needed so per employee cost is great.
• Reporting is great for almost any topic needed all the way to How many took the ACT in spring.

Incentivized