BlackBerry Optics originated from Cylance, which became a Blackberry company from the early 2019 acquisition. BlackBerry Optics (formerly CylanceOPTICS) is an incident response solution emphasizing fast endpoint detection and automated smart threat response, root cause and context analysis, and other features.
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Sumo Logic
Score 8.8 out of 10
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Sumo Logic is a log management offering from the San Francisco based company of the same name.
$3
Per GB Logs
Pricing
BlackBerry Optics (CylanceOPTICS)
Sumo Logic
Editions & Modules
No answers on this topic
Essentials
$3.00
Per GB Logs
Enterprise
$4.00
Per GB Logs
Enterprise Security
$4.25
Per GB Logs
Enterprise Suite
$4.75
Per GB Logs
Offerings
Pricing Offerings
BlackBerry Optics (CylanceOPTICS)
Sumo Logic
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
BlackBerry Optics (CylanceOPTICS)
Sumo Logic
Features
BlackBerry Optics (CylanceOPTICS)
Sumo Logic
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
You can set rules based on specific scenarios to run on machines. For example, you can use this to enable or disable machine learning to block or allow things that users regularly use. You can also log specific attacks on machines (for research later).
SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
The solutions engineers were extremely helpful, and easily reachable when issues would occur.
Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
We use Cylance in conjunction with two other products. We have ArcticWolf for monitoring the machines at an even finer detail than Cylance (they can pick up things that can be missed). We also use Cisco Umbrella to block potentially malicious DNS queries. The combination of these three products helps us feel much more secure than if we had just one.
Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.