BlackBerry UEM vs. SOTI MobiControl

If you want to connect securely, connect the mobile android or iOS devices to your network for communication purposes, where you have control over all the devices, who can access the network and remove the corporate data from those same devices if the need arises.

Incentivized

The experience using SOTI MobiControl has been excellent as a user. My notebook and smartphone devices have the security policy applied and it works perfectly. I have all the apps I need to work installed, up to date and with no issues. All devices are tracked by the software and are safe in case of theft, and the information contained in the devices is erased remotely. Each group/user has their permissions specified according to what they need and that makes things even more secure. I recommend SOTI MobiControl for its ease of use and security and for not slowing down my devices.

Incentivized

• Security and Web Filtering are easy to set up and maintain
• Initial set up and install of company profile onto Android/iOS devices

Incentivized

• Remote support.
• Kiosk mode.
• Supports not only Android but also iOS.

Incentivized

• One thing which is annoying to me is that after every 5-10 minutes, I need to log in again with my credentials to access emails. It could be from a security perspective but in that case the auto log out time should be user configurable.
• It's not possible to save or forward attachments from my inbox on my device
• Good does allow for synchronizing of contacts in your personal corporate email address book to your personal device address book.

• Very limited API.
• Profile deployment limitation.
• Package deployment limitation.
• Lacks licensing flexibility.

Incentivized

I will renew use of this product for as long as the company supports its use.

I support other users with the help of this tool. I really like the remote support functionality. You can make screenshots or even capture videos. If you face network problems, the tool doesn't help at all. It might be helpful, if they would develop a kind of offline support mechanism. So that there is some kind of logging even when there is no network and we can check the logs afterwards (or do video capture while being offline, etc.).

Incentivized

If you have a serious issue with your on-premise installation, access to support can take a bit to get someone on the phone, and it can take some time to rectify, given the complexity of the software. In my experience, the support team does get you back up and running in critical scenarios, but you more than likely will be on some marathon calls, unless it is a very simple and known issue.

Incentivized

We had a feature request. They accepted the request, but couldn't tell us whether the feature will be developed or when. I think this is not helpful for us as a customer. We do not always ask the SOTI MobiControl for help but other consultants. I think that is quite expensive.

Incentivized

Well, selecting Good was an organization level decision and not my personal one. I like Good from the security perspective and that it helps our IT department avoid worrying about data theft. Otherwise, from the perspective of user convenience, Outlook scores way over Good with it's real time delivery of email, real time syncing and a host of other features

MobiXontrol allows more access to different types of devices. I also appreciate the ability to separate out the devices by type to make searching easier. The real-time access to what the user is seeing is much better with MobiControl.

Incentivized

• Security profiles have been effective in managing user devices.
• Location tracking has helped locate lost and stolen devices.

Incentivized

• Soti saved my numerous man hours in travel and time to resolution.

Incentivized