What users are saying about
Top Rated
173 Ratings
62 Ratings
Top Rated
173 Ratings
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Score 7.1 out of 100
62 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Blackboard Learn

I've used Blackboard for many, many years. With each version I remain hopeful that the formatting tools will improve. Battling simple text formatting considerations have looong been a struggle, with the most recent "upgrade" leaving me in total and complete exasperation. No, that's not an exaggeration. Yes, I do understand that importing text, and the process of copying and pasting can often include residual coding which can sometimes create havoc. Sadly however, I'm referring to the direct keystroke entry of content, directly within the Blackboard pane. Plain and simple, it's an absolute buggy nightmare.Even the limited formatting tools that I found here on TrustRadius are:
  • Fabulous by comparison to Blackboard
  • Easy to use
  • Intuitive for the first time user
  • Don't result in a wonky, embarrassing presentation
  • All of the above
Wow, look, even the bullet points and indents worked!Honestly Blackboard, this is getting really, really old. Two words of advise, beta testing.
Craig Smallish | TrustRadius Reviewer

Brightspace

Brightspace can be a great platform for institutions looking for a multi-platform solution that works with standard cloud technologies and can provide a beautiful experience. The LMS can work well for online-only courses as sections can be segmented from each other inside of the same course, and grading can be automated depending on the scheme being implemented. Experienced instructors can still create useful workshops and courses with this tool, but it can be frustrating for newcomers or those used to other "plug-and-play" or "drag-and-drop" options. I would recommend trying the tool out and making some demonstration courses in which you are a student and learner in order to feel how it works and compares to other options on the market. Brightspace is definitely powerful and can provide a good experience once all stakeholders adjust to its handling.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

Blackboard Learn
7.2
Brightspace
8.8
Course authoring
Blackboard Learn
7.3
Brightspace
8.3
Course catalog or library
Blackboard Learn
6.8
Brightspace
8.4
Player/Portal
Blackboard Learn
7.1
Brightspace
9.8
Learning content
Blackboard Learn
7.9
Brightspace
8.3
Mobile friendly
Blackboard Learn
6.1
Brightspace
9.3
Progress tracking & certifications
Blackboard Learn
7.6
Brightspace
8.7
Assignments
Blackboard Learn
8.3
Brightspace
9.4
Compliance management
Blackboard Learn
6.2
Brightspace
8.0
Learning administration
Blackboard Learn
8.1
Brightspace
8.8
Learning reporting & analytics
Blackboard Learn
6.9
Brightspace
8.9
Social learning
Blackboard Learn
6.6
Brightspace
9.0

Pros

Blackboard Learn

  • Provides HTML quality course content that is easily retrievable and viewable.
  • Provides multiple methods of communication: email, threaded discussions, real-time "live" online discussions, as well as grade portal.
  • Allows facilitators multiple methods of grading or providing feedback: threaded discussions, rubric scoring, personal comments, inline viewer, or download/upload attachments.
Anissa Harris | TrustRadius Reviewer

Brightspace

  • File sharing capability between users is largely unparalleled in the LMS space (from my experience).
  • The user interface has continued to receive valuable updates that have created an incredibly efficient platform to navigate.
  • Brightspace offers a single source of truth for standardized learning outcomes based on company objectives.
Joshua Melder | TrustRadius Reviewer

Cons

Blackboard Learn

  • Although the current graphic user interface is easy to use, it can be improved with larger fonts, dynamic menus, and attractive graphics.
  • The system does not include a module to pay the school fee.
  • The roster tab lacks detailed information about students.
Timothy Sawah | TrustRadius Reviewer

Brightspace

  • D2L should find a way to allow markup of student writing directly in the review panel of the dropbox. Blackboard and Canvas do this.
  • When you set the number of points an item is worth in the dropbox, it doesn't carry this value over into the grade book automatically, which means you have to be careful to enter the same information in two different interfaces.
  • The rubric function needs a wider range of options. It should be possible to upload rubrics from external files and make them usable within D2L.
  • The discussions are hard to reorganize. Grading discussions using a rubric is not possible inside D2L, as far as I know.
  • When using the Record audio function to provide student feedback, the audio quality is too poor to be used in many situations.
Tom Carlson | TrustRadius Reviewer

Likelihood to Renew

Blackboard Learn

Blackboard Learn 4.6
Based on 11 answers
There are several aspects of Desire2Learn that outweigh the benefits of using Blackboard. I find that the Desire2Learn system is a bit more user friendly and looks more up-to-date. However, the decision to renew systems is not up to me because the entire University uses the same system. Regardless, I think I would choose Desire2Learn over Blackboard because of its improved user interface.
James Gurney | TrustRadius Reviewer

Brightspace

Brightspace 9.0
Based on 25 answers
I would never give any system a perfect score. In the technology environment today we need to be constantly looking at ways to improve the user experience and LMS companies like Desire2Learn need to know that we have options today with other systems and they need to stay current with features and listen to their customers.
Ed Lovitt | TrustRadius Reviewer

Usability

Blackboard Learn

Blackboard Learn 10.0
Based on 5 answers
It is very usable for both faculty and students. The interface is pretty intuitive and most students can use it without a lot of additional training. Faculty do need some training to effectively use the interface, but they usually get it pretty quickly. We have had to create some additional programming to give faculty a way to delve deeper into the content.
Inez Whipple | TrustRadius Reviewer

Brightspace

Brightspace 6.4
Based on 11 answers
Overall, the learning environment works as expected. However, there are plenty of bugs. For example, for a few versions, trying to print out a PDF from the Content screen in several browsers would produce a blank page. We inform D2L support about these issues, most of which are known issues. However, they are very slow to respond. D2L seems to spend more time selling than actually coding and testing their product. Most of the issues are not major -- however, there have been a few that are unbelievable. In fact, this past week we had a sudden issue where the "Submit" button in quizzes would not appear if users had a certain browser/operating system combination. This is a major problem, if students cannot submit their exams! D2L is slow to respond to these kinds of situations, which do occur more often than I would like.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Blackboard Learn

No score
No answers yet
No answers on this topic

Brightspace

Brightspace 9.0
Based on 1 answer
Both students and instructor enjoy the 24-hoiur access. After, all isn't that the point of online learning. As an instructor located in an Eastern time zone state it is great to connect with students located in a Pacific time zone state. I have gotten comments about the early hours I am in the course room grading assignments . . . 4:00 a.m. PST; 7:00 a.m. EST So, it's sleep time for my students and "first cup of coffee" time for me.
Randi Tucker Barr, MBA, PhD | TrustRadius Reviewer

Performance

Blackboard Learn

No score
No answers yet
No answers on this topic

Brightspace

Brightspace 9.0
Based on 2 answers
Easy to navigate; little to no delay from one section of the course room to another; actually fun to use after overcoming the learning curve.
Randi Tucker Barr, MBA, PhD | TrustRadius Reviewer

Support Rating

Blackboard Learn

Blackboard Learn 8.0
Based on 15 answers
Itʻs a good platform for certain things such as tests. Blackboard may not be the most user friendly but there is always room for improvement in any website, business, etc. When used with other platforms such as Google Classroom, Blackboard can be more effective, but when used by itself I feel it is not as impactful from a student perspective.
Quincy Tamaribuchi | TrustRadius Reviewer

Brightspace

Brightspace 9.9
Based on 5 answers
I have had excellent support from Desire2Learn. Any ticket that I submit is acknowledged immediately and the correction is usually almost as quick. We use this for thousands of classes and it is pretty well liked by both faculty and students. We have been using it for almost 4 years now and most of our instructors have become pretty proficient with it.
Steven Mitchell | TrustRadius Reviewer

In-Person Training

Blackboard Learn

No answers on this topic

Brightspace

Did not participate in the in-person training due to distance; training was completed online
Randi Tucker Barr, MBA, PhD | TrustRadius Reviewer

Online Training

Blackboard Learn

Blackboard Learn 7.0
Based on 1 answer
No answer on this topic is available.

Brightspace

Brightspace 4.0
Based on 2 answers
The training provided online did not, necessarily, fit the version of the system that I was using. Screens were somewhat different and not all options were readily available. This could have been due to customization on the part of my institution however, I rather believe it was due to version changes and training materials not yet being updated.
Ken Matthias | TrustRadius Reviewer

Implementation Rating

Blackboard Learn

Blackboard Learn 10.0
Based on 1 answer
Blackboard's Managed Hosting was top-notch in getting us up and running quickly.
Anonymous | TrustRadius Reviewer

Brightspace

Brightspace 1.6
Based on 3 answers
The D2L implementation team listened to our concerns and built a system based upon our needs. We wanted to keep them after the initial implementation.
Ed Lovitt | TrustRadius Reviewer

Alternatives Considered

Blackboard Learn

I have used Schoology before, and I think Blackboard Learn has many more features, and is easier to navigate. It is well organized, and easy to customize for each user. Schoology might be better suited for a mobile device, but when the mobile version of Blackboard is not up to par, I have been able to get on a mobile browser on my phone instead.
Lori Riegel | TrustRadius Reviewer

Brightspace

Desire2Learn is similar to Blackboard but with less functionality and intuitiveness in terms of use. Grading options are more limited. Desire2Learn uses a cluttered interface with many tabs and options needing to be used to create even basic assignments for upload and grading. When entering grades in Blackboard, changes are instantly saved but Desire2Learn requires you hit a Save button at the bottom of the interface. If you fail to hit save, your grade changes will not be entered.
Anonymous | TrustRadius Reviewer

Scalability

Blackboard Learn

No score
No answers yet
No answers on this topic

Brightspace

Brightspace 9.0
Based on 1 answer
During my first semester working with Desire2Learn the integrated learning management system was more down than up. This meant reconfiguring assignment due dates, frustration for both the instructor, students, and help desk staff. After an upgrade, Desire2Learn has been reliable.
Randi Tucker Barr, MBA, PhD | TrustRadius Reviewer

Return on Investment

Blackboard Learn

  • At one of the institutions that I worked for, the ROI was excellent for the number of users we were serving; however, I could not speak to other instances as I was not aware of the overall cost of the contract.
Rachel Hudish | TrustRadius Reviewer

Brightspace

  • D2L has allowed us to create master courses that are regularly updated and then copied over from semester to semester. The copy process is very quick and easy so this have been a time saver for us.
  • Sometimes the learning curve for end users has been a little difficult as the recent upgrades (9.4 to 10 to 10.1) have had some very significant changes. In the end I think the changes are an improvement but sometime faculty and students get nervous because "things look different".
Jennifer Hendryx | TrustRadius Reviewer

Screenshots

Blackboard Learn

Pricing Details

Blackboard Learn

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Brightspace

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Blackboard Learn
7.0
Brightspace
8.4

Likelihood to Renew

Blackboard Learn
4.6
Brightspace
9.0

Usability

Blackboard Learn
10.0
Brightspace
6.4

Reliability and Availability

Blackboard Learn
Brightspace
9.0

Performance

Blackboard Learn
Brightspace
9.0

Support Rating

Blackboard Learn
8.0
Brightspace
9.9

Online Training

Blackboard Learn
7.0
Brightspace
4.0

Implementation Rating

Blackboard Learn
10.0
Brightspace
1.6

Scalability

Blackboard Learn
Brightspace
9.0

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