BlueConic, the a pure-play customer data platform, designed to liberate companies’ first-party data from disparate systems and makes it accessible wherever and whenever it is required to transform customer relationships and drive business growth. The vendor states over 300 companies use BlueConic to unify data into persistent, individual-profiles, and then activate it across customer touchpoints and systems in support of a wide range of growth-focused initiatives, including customer…
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QuickPivot
Score 8.0 out of 10
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QuickPivot, headquartered in Boston, offers their customer data platform (CDP).
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Pricing
BlueConic
QuickPivot
Editions & Modules
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Pricing Offerings
BlueConic
QuickPivot
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
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More Pricing Information
Community Pulse
BlueConic
QuickPivot
Features
BlueConic
QuickPivot
Tag Management
Comparison of Tag Management features of Product A and Product B
BlueConic
7.0
1 Ratings
16% below category average
QuickPivot
-
Ratings
Tag library
7.01 Ratings
00 Ratings
Tag variable mapping
7.01 Ratings
00 Ratings
Ease of writing custom tags
7.01 Ratings
00 Ratings
Rules-driven tag execution
7.01 Ratings
00 Ratings
Tag performance monitoring
7.01 Ratings
00 Ratings
Page load times
7.01 Ratings
00 Ratings
Mobile app tagging
7.01 Ratings
00 Ratings
Library of JavaScript extensions
7.01 Ratings
00 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
BlueConic
7.0
1 Ratings
15% below category average
QuickPivot
-
Ratings
Standard visitor segmentation
7.01 Ratings
00 Ratings
Behavioral visitor segmentation
7.01 Ratings
00 Ratings
Traffic allocation control
7.01 Ratings
00 Ratings
Website personalization
7.01 Ratings
00 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
Where you are looking for agility and product placement - this is a great product. We were able to move $750k in product in a month due to the pure agility in offering more targetted discounts to users at the right moment. If you use the software correctly - this is like giving your core website experience steriods to offer users the right products at the right time. This shouldn't, however, replace comprehensive funnel testing. Think of it more like hyper offer-management service
It is less appropriate in terms of usability. As discussed in the previous points, there are some UI modifications and reporting formats required that can be improved. It is less appropriate in a situation where you need too many customizations. As big data grows, data customizations will be very important as organizations need to re-organize data. This is one area where it is not very well suited or requires improvement.
BlueConic's technology and interface is second to none. They excel at taking potentially difficult tasks and making them easy for users to accomplish without having to stretch the platform's limits or reach out to customer support.
The way BlueConic integrates with websites almost seems like magic; by placing a single tag you're able to track almost everything and deploy website personalization.
BlueConic releases frequent updates to the platform, like new integrations to other platforms and different tools for tracking data.
QucikPivot does a great job with machine learning of the stored data. This AI based method drives the firm to meaningful results.
It stores and makes data available both online and offline. This particularly helps in accessing data from any place. Managing resources becomes easier if data is stored online.
The Marketing campaign that can be created is led with authority, and the success ratio can actually be measured with this digital platform.
They should have the ability to port data beyond O&O properties. This is likely more complex than I make it seem, but a deal w/ a DMP to be able to do so would likely solve the issue.
Could have some more "out of the box" APIs.
WOuld be great if they had in-house consultants that could come and help set-up best practices with your other existing partnerships (this would be a HUGE ask though; places like Salesforce charge thousands for such services).
The UI of the dashboard is not as good as the other BI tools. While the metrics dashboard is a good idea, not allowing query templates to work in the metrics dashboard makes it impossible to use it as our daily dashboard.
The e-mail shows the indicators clearly and also attaches some spreadsheets from the reports. We think it could get even better if we could also get attached a PDF version of the dashboard.
Low user customizability. Admin have to create reports and maintain the reports very thoroughly.
I think without a bit of training and knowledge it would be hard to walk right into a role or a task inside of BlueConic - it is kind of hard to comprehend everything that is available and all of the options. The language inside of BlueConic is also very different than other things in the industry, so it was hard to understand what it would line up with.
BlueConic is more lightweight and allows for more unique experiences at the same time. Again - this isn't meant to perfect the core UX of your site, but sit on top to deliver unique experiences to control offer management and close rates.
QuickPivot stacks very well against these tools, as it is cost effective and role-based. Other than the UI improvements, it gives a holistic picture into data analysis and marketing campaigns. It only needs deeper customizations and a few better reports. Otherwise, it would be an industry leading tool in the market.