Lets you run more effective CABs with accurate configuration and dependency data. Understand the impact of change on other assets applications and services. Detecting potential underlying issues [when multiple] changes are made. Provides very adaptable and highly reliable data quality and integrity engines configured through rules [to] ensure normalization, data source prioritization, and deduplication.
Maximo is user friendly and a comprehensive maintenance management system. With proper training, it can be customized according to business requirement. All the modules can be easily configured according to the requirement. It can help in Asset management, inventory management, maintenance planning, execution of jobs, maintaining maintenance histories, managing vendors and service providers, managing day to day purchases, purchase histories, inventory costing, manpower management, managing safety and permit system, and many more. With the data in Maximo one can easily track, evaluate the maintenance cost and the failures that are frequent. With this data better future planning can be done to reduce the cost and failures, resulting in increased productivity, cost saving and reduction in asset downtime.
Delivers Out-of-Box solutions for various industries without the need for customization and configuration
Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
Hard to implement. A high number of resources and manpower is necessary to implement and upgrade IBM Maximo due to its robustness and number of functionalities.
Version fragmentation. Due to the challenge imposed by a version upgrade, it is common to find systems relying on legacy versions of Maximo which might become a challenge for the support team.
Unfriendly UI. The excess of functionalities and services available might become a challenge for a starting user. Although it is possible to customize the UI to fit the exact needs of each user, it is important to map exactly what each user needs.
Once you have an understanding of the many use cases that this software can meet, you will be able to tightly integrate this into a ticketing system which increases the ROI of the product tremendously.
I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
I didn't even know there was competion with BMC Atrium CMDB. I have been in the tech industry for sixteen plus years and I have never seen another product accomplish the task that BMC Atrium CMDB performs on a daily basis. Also BMC Atrium CMDB has been around longer than anyother product which means it has been tested over time.
IBM Maximo stacks up very well against its competitors, as it has the scale to handle any asset management issues and captures everything a business may want to know about what is going on with its assets. Being part of IBM means that it has the power and reliability that comes with being in such a large organisation. It is very safe and secure.
Moving towards a fully chargeback model would help non-IT departments help curb their spend. However, a company needs to be fully mature in order to do this. Without an iron tight process, the CMDB will be quickly filled with garbage. It'll require experienced asset admins to continuously monitor the system.
