TrueSight Capacity Optimization vs. Datadog

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TrueSight Capacity Optimization
Score 9.0 out of 10
N/A
BMC's TrueSight Capacity Optimization is an infrastructure capacity planning option.N/A
Datadog
Score 8.8 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$18
per month per host
Pricing
TrueSight Capacity OptimizationDatadog
Editions & Modules
No answers on this topic
Log Management
$1.27
per month (billed annually) per host
Infrastructure
$15.00
per month (billed annually) per host
Standard
$18
per month per host
Enterprise
$27
per month per host
DevSecOps Pro
$27
per month per host
APM
$31.00
per month (billed annually) per host
DevSecOps Enterprise
$41
per month per host
Offerings
Pricing Offerings
TrueSight Capacity OptimizationDatadog
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
More Pricing Information
Community Pulse
TrueSight Capacity OptimizationDatadog
Best Alternatives
TrueSight Capacity OptimizationDatadog
Small Businesses

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Amazon CloudWatch
Amazon CloudWatch
Score 7.7 out of 10
Medium-sized Companies

No answers on this topic

ManageEngine Site24x7
ManageEngine Site24x7
Score 10.0 out of 10
Enterprises
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Score 8.9 out of 10
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Score 10.0 out of 10
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User Ratings
TrueSight Capacity OptimizationDatadog
Likelihood to Recommend
9.0
(2 ratings)
8.9
(64 ratings)
Likelihood to Renew
9.1
(1 ratings)
1.0
(1 ratings)
Usability
9.1
(1 ratings)
8.7
(43 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(1 ratings)
5.0
(7 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
1.0
(1 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
8.2
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
TrueSight Capacity OptimizationDatadog
Likelihood to Recommend
BMC Helix
Well suited to physical, local and public cloud systems. Creates good reports for users and directors.
Read full review
Datadog
Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
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Pros
BMC Helix
  • Fully automated
  • Very simple to use
  • Business oriented metrics may be used
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Datadog
  • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
  • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
  • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
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Cons
BMC Helix
  • Training new users on how to build reports can be time consuming.
  • Mapping transactions has proved a bit hard.
Read full review
Datadog
  • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
  • I would appreciate more supportive examples for how to filter and view metrics in the explorer
  • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
Read full review
Likelihood to Renew
BMC Helix
because it is the only of its kind of it products. because is siple to implement. because look and feel is very good. because is the first in class
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Datadog
Definitely will not revisit after our issues and, in my opinion, poor support.
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Usability
BMC Helix
because is very simple to use and
Mathematical correlations are the added value of the tool
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Datadog
There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
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Reliability and Availability
BMC Helix
is very reliable
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Datadog
No answers on this topic
Performance
BMC Helix
absolutly no, is very available and fast
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Datadog
No answers on this topic
Support Rating
BMC Helix
Because i never thanks to be alone
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Datadog
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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In-Person Training
BMC Helix
because Moviri is very proessional
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Datadog
No answers on this topic
Implementation Rating
BMC Helix
is very simple and ready to use
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Datadog
Documentation was difficult to work through, rollout was catastrophic (completely outage)
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Alternatives Considered
BMC Helix
We have used a bespoke tool previously and TSCO is much easier to use and provides greater returns in regards to reporting.
Read full review
Datadog
Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


Key features:


Logs, metrics, and APM (Application Performance Monitoring)


Real-time alerting and dashboards


Supports Kubernetes, AWS, GCP, and other integrations


RUM (Real User Monitoring) and Synthetics





✅ Best for backend, server, and distributed systems monitoring.
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Scalability
BMC Helix
is very simple to
Horizontal growth
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Datadog
No answers on this topic
Return on Investment
BMC Helix
  • Only recently purchased but we are seeing positive signs on how this will provide us with ROI.
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Datadog
  • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
  • Alerts allow us to remedy issues before our customers even know about them
  • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
Read full review
ScreenShots

TrueSight Capacity Optimization Screenshots

Screenshot of Capacity pool views.

Datadog Screenshots

Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.