Board vs. Cien

It's been very good when all departments of the company had to pitch in data/information for a specific business decision. My company had to have input from Marketing, Sales, Engineering, Customer Support, and accounting in order to decide on what kind of development was next needed for our platform.

• Board makes data summary easy - It makes comprehensive reports with great visuals.
• Board makes navigation is easy for users - it has abundant training materials to help you get started.
• With Board security is easy to set up and maintain for the organization - the support staff also provides great assistance for implementation and resolves other issues.

Incentivized

• Board BI tool has a steep learning curve and can be challenging for a new user to reach to board's full capacity.
• We have to use a windows scheduler to schedule data import tasks; it would be great if Board could provide its own scheduler.

Board is a fantastic product for swift BI solution delivery when compared with its peers. Ease of use, support and integration with Microsoft Office Addin open a wide horizon of opportunities for further enhancements to solutions. Easy bespoke app development capabilities make it a winner for us. BOARD is just like a white canvas, it lets you explore your creative side while designing and delivering a solution

Incentivized

Overall, Board is easy to use and develop for. Users can quickly get up to speed and begin using with only a small amount of training. Generally, it takes longer to explain the data structure (our customization) than it does to explain the tool itself. The most consistent challenge we run into is hierarchy management. New members have to be mapped to each level of an entity. While there is a "normalization" process, it often fails to map correctly or in rare cases can change custom mapping that was previously set up.

Incentivized

very fast and no integration problems

Incentivized

The only time I needed assistance was due to a problem in
the prints: the colors of the brochures as they were on the screen were not
reproduced in the print, but a series of standard colors were reproduced. This
fact made colored numbers on a colored background illegible. From the
assistance they confirmed that it was a problem of version 10.2 that occurred
when leaving the brochures with the default colors proposed by Board. To obtain
the desired colors, they had to be personalized ... I didn't like the solution
very much and the technician who recommended it didn't like me either, but they
would have solved the problem with the following versions. In any case, the
assistance was quick and effective even if not exactly efficient.

Incentivized

Board is fairly simple and straight forward. Advance training on workflows and procedures is a good one but the training content only touches through the interesting areas. training content needs to cover a few areas more in-depth

Incentivized

The problem of user profiling in our context is certainly
quite complex. The complexity is given by the fact that the company is divided
territorially into logistic points of sale, but at the same time they are
virtually divided into divisions (or specific implementation areas) and points
of sale of competence. The same operator can have access to data at different
logistic sales points, sales points of competence and divisions.

Incentivized

We earlier used Planful, which was also a good product but not as good as Board. The backend reporting and analysis of data are top-notch. The reports generated are quick and accurate. Board also offers to learn to upskill the team so that they can use the tool effectively and collaborate.

• With effective financial analysis and planning and using Board, we were able to see a +18% QoQ revenue increase consistently for seven months straight
• Using Board Dashboards, the senior management was able to better & clearly understand the financial position of the company at a given time and take better strategic decisions