What users are saying about
Box
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Top Rated
682 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 682 reviews and ratings
Feature Set Ratings
Enterprise Content Management

Boardwalk Communicator
Feature Set Not Supported
N/A

8.9
Box
89%
Box ranks higher in 13/13 features
Box ranks higher in 13/13 features
Content capture & imaging

N/A
0 Ratings

9.2
92%
30 Ratings
File sync, storage & archiving

N/A
0 Ratings

9.4
94%
32 Ratings
Document management

N/A
0 Ratings

9.3
93%
29 Ratings
Records management

N/A
0 Ratings

8.7
87%
17 Ratings
Content search & retrieval

N/A
0 Ratings

9.2
92%
31 Ratings
Enterprise content collaboration

N/A
0 Ratings

9.2
92%
31 Ratings
Content publishing & creation

N/A
0 Ratings

8.1
81%
16 Ratings
Security, risk management & information governance

N/A
0 Ratings

9.2
92%
32 Ratings
Contract lifecycle management

N/A
0 Ratings

8.0
80%
10 Ratings
Automated workflows

N/A
0 Ratings

8.9
89%
25 Ratings
Artificial intelligence

N/A
0 Ratings

7.5
75%
14 Ratings
Mobile support

N/A
0 Ratings

9.1
91%
32 Ratings
Integration

N/A
0 Ratings

9.4
94%
31 Ratings
Attribute Ratings
Likelihood to Recommend

Boardwalk Communicator
N/A
0 Ratings

8.5
Box
85%
163 Ratings
Likelihood to Renew

Boardwalk Communicator
N/A
0 Ratings

8.0
Box
80%
12 Ratings
Usability

Boardwalk Communicator
N/A
0 Ratings

9.0
Box
90%
18 Ratings
Availability

Boardwalk Communicator
N/A
0 Ratings

10.0
Box
100%
10 Ratings
Performance

Boardwalk Communicator
N/A
0 Ratings

9.1
Box
91%
24 Ratings
Support Rating

Boardwalk Communicator
N/A
0 Ratings

8.4
Box
84%
57 Ratings
In-Person Training

Boardwalk Communicator
N/A
0 Ratings

10.0
Box
100%
1 Rating
Online Training

Boardwalk Communicator
N/A
0 Ratings

10.0
Box
100%
3 Ratings
Implementation Rating

Boardwalk Communicator
N/A
0 Ratings

10.0
Box
100%
12 Ratings
Product Scalability

Boardwalk Communicator
N/A
0 Ratings

10.0
Box
100%
1 Rating
Likelihood to Recommend
Boardwalk Communicator
No answers on this topic
Box
Very likely to use it. It gives you the comfort that all the files are being stored in [the] same places from different team members. It is easy to organize in folders and also very useful by adding time stamps. [With] an easy setup u can have and box extension installed on your laptop and use it directly. So you can sync files easily.
Senior Network Engineer
NettxioInformation Technology & Services, 201-500 employees
Pros
Boardwalk Communicator
No answers on this topic
Box
- File security - Box makes file storage, sharing[,] and collaboration very [secure]. Its modular features such as encryption, data privacy[,] etc make Box one of the best cloud file storage programs when it comes to adhering to file security protocols.
- Electronic signature provisions, which [make] it easier to append signatures to critical business documents.
- Integrations with [day-to-day] applications, which helps us ensure content consistency across different applications we use.

Verified User
Executive in Marketing
Financial Services Company, 201-500 employeesCons
Boardwalk Communicator
No answers on this topic
Box
- The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
- Sometimes there are some syncing issues in the background.
- The product has very limited functionality in some areas which could be a bit frustrating at times.
Executive Assistant
Global Health StrategiesInternational Affairs, 51-200 employees
Pricing Details
Boardwalk Communicator
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
$10 per month
Boardwalk Communicator Editions & Modules
—
Additional Pricing Details
—Box
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$7 per month per user (minimum of 3 users)
Box Editions & Modules
Edition
Starter | $60.001 |
---|---|
Business Plus | $300.001 |
Business | $180.001 |
Enterprise | $4201 |
- per year per user (minimum of 3 users)
Additional Pricing Details
Box is available as an annual subscription. Many customers opt for either the Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.Likelihood to Renew
Boardwalk Communicator
No score
No answers yet
No answers on this topic
Box
Box 8.0
Based on 12 answers
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Project Manager
Primary Residential MortgageFinancial Services, 1001-5000 employees
Usability
Boardwalk Communicator
No score
No answers yet
No answers on this topic
Box
Box 9.0
Based on 18 answers
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Product Development Engineer
NoMo DiagnosticsMedical Devices, 1-10 employees
Reliability and Availability
Boardwalk Communicator
No score
No answers yet
No answers on this topic
Box
Box 10.0
Based on 10 answers
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.

Verified User
Director in Marketing
Religious Institutions Company, 11-50 employeesPerformance
Boardwalk Communicator
No score
No answers yet
No answers on this topic
Box
Box 9.1
Based on 24 answers
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly.The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Graphic Design Specialist
Trans Air Express Pvt. Ltd.Internet, 1-10 employees
Support Rating
Boardwalk Communicator
No score
No answers yet
No answers on this topic
Box
Box 8.4
Based on 57 answers
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.

Verified User
Director in Information Technology
Internet Company, 1-10 employeesIn-Person Training
Boardwalk Communicator
No score
No answers yet
No answers on this topic
Box
Box 10.0
Based on 1 answer
The in person training was done in house and I helped with the training, people seem to respond well.

Verified User
Director in Marketing
Religious Institutions Company, 11-50 employeesOnline Training
Boardwalk Communicator
No score
No answers yet
No answers on this topic
Box
Box 10.0
Based on 3 answers
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 501-1000 employeesImplementation Rating
Boardwalk Communicator
No score
No answers yet
No answers on this topic
Box
Box 10.0
Based on 12 answers
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.

Verified User
Director in Legal
Computer Software Company, 201-500 employeesAlternatives Considered
Boardwalk Communicator
No answers on this topic
Box
Most of these cloud storage platforms have a simple interface and provide a feature of drag and drop to easily upload a file to the online drive with little or no expert knowledge. However, Box goes a step further to store data across redundant servers so that even if one of the data centers collapses, our data is still managed by the other data centers, and it's entirely impossible to lose data.
Senior Global Marketing Manager
NanoString Technologies, Inc.Biotechnology, 501-1000 employees
Scalability
Boardwalk Communicator
No score
No answers yet
No answers on this topic
Box
Box 10.0
Based on 1 answer
It's great, as we put more files on there it's done very well.

Verified User
Director in Marketing
Religious Institutions Company, 11-50 employeesReturn on Investment
Boardwalk Communicator
No answers on this topic
Box
- Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
- Box reduces the risk of sharing a sensitive document to the wrong person via email.
- Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.

Verified User
Manager in Human Resources
Marketing & Advertising Company, 501-1000 employees