What users are saying about
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Top Rated
682 Ratings
This review does not include a rating.

Box

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Top Rated
682 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    Enterprise Content Management

    Boardwalk Communicator

    Feature Set Not Supported
    N/A
    8.9

    Box

    89%
    Box ranks higher in 13/13 features

    Content capture & imaging

    N/A
    0 Ratings
    9.2
    92%
    30 Ratings

    File sync, storage & archiving

    N/A
    0 Ratings
    9.4
    94%
    32 Ratings

    Document management

    N/A
    0 Ratings
    9.3
    93%
    29 Ratings

    Records management

    N/A
    0 Ratings
    8.7
    87%
    17 Ratings

    Content search & retrieval

    N/A
    0 Ratings
    9.2
    92%
    31 Ratings

    Enterprise content collaboration

    N/A
    0 Ratings
    9.2
    92%
    31 Ratings

    Content publishing & creation

    N/A
    0 Ratings
    8.1
    81%
    16 Ratings

    Security, risk management & information governance

    N/A
    0 Ratings
    9.2
    92%
    32 Ratings

    Contract lifecycle management

    N/A
    0 Ratings
    8.0
    80%
    10 Ratings

    Automated workflows

    N/A
    0 Ratings
    8.9
    89%
    25 Ratings

    Artificial intelligence

    N/A
    0 Ratings
    7.5
    75%
    14 Ratings

    Mobile support

    N/A
    0 Ratings
    9.1
    91%
    32 Ratings

    Integration

    N/A
    0 Ratings
    9.4
    94%
    31 Ratings

    Attribute Ratings

      Likelihood to Recommend

      Boardwalk Communicator

      N/A
      0 Ratings
      8.5

      Box

      85%
      163 Ratings

      Likelihood to Renew

      Boardwalk Communicator

      N/A
      0 Ratings
      8.0

      Box

      80%
      12 Ratings

      Usability

      Boardwalk Communicator

      N/A
      0 Ratings
      9.0

      Box

      90%
      18 Ratings

      Availability

      Boardwalk Communicator

      N/A
      0 Ratings
      10.0

      Box

      100%
      10 Ratings

      Performance

      Boardwalk Communicator

      N/A
      0 Ratings
      9.1

      Box

      91%
      24 Ratings

      Support Rating

      Boardwalk Communicator

      N/A
      0 Ratings
      8.4

      Box

      84%
      57 Ratings

      In-Person Training

      Boardwalk Communicator

      N/A
      0 Ratings
      10.0

      Box

      100%
      1 Rating

      Online Training

      Boardwalk Communicator

      N/A
      0 Ratings
      10.0

      Box

      100%
      3 Ratings

      Implementation Rating

      Boardwalk Communicator

      N/A
      0 Ratings
      10.0

      Box

      100%
      12 Ratings

      Product Scalability

      Boardwalk Communicator

      N/A
      0 Ratings
      10.0

      Box

      100%
      1 Rating

      Likelihood to Recommend

      Boardwalk Communicator

      No answers on this topic

      Box

      Very likely to use it. It gives you the comfort that all the files are being stored in [the] same places from different team members. It is easy to organize in folders and also very useful by adding time stamps. [With] an easy setup u can have and box extension installed on your laptop and use it directly. So you can sync files easily.
      Pjeter Gjergjaj | TrustRadius Reviewer

      Pros

      Boardwalk Communicator

      No answers on this topic

      Box

      • File security - Box makes file storage, sharing[,] and collaboration very [secure]. Its modular features such as encryption, data privacy[,] etc make Box one of the best cloud file storage programs when it comes to adhering to file security protocols.
      • Electronic signature provisions, which [make] it easier to append signatures to critical business documents.
      • Integrations with [day-to-day] applications, which helps us ensure content consistency across different applications we use.
      Anonymous | TrustRadius Reviewer

      Cons

      Boardwalk Communicator

      No answers on this topic

      Box

      • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
      • Sometimes there are some syncing issues in the background.
      • The product has very limited functionality in some areas which could be a bit frustrating at times.
      Katherine Weiss | TrustRadius Reviewer

      Pricing Details

      Boardwalk Communicator

      General

      Free Trial
      Free/Freemium Version
      Yes
      Premium Consulting/Integration Services
      Entry-level set up fee?

      Starting Price

      $10 per month

      Boardwalk Communicator Editions & Modules

      Additional Pricing Details

      Box

      General

      Free Trial
      Yes
      Free/Freemium Version
      Yes
      Premium Consulting/Integration Services
      Yes
      Entry-level set up fee?
      Optional

      Starting Price

      $7 per month per user (minimum of 3 users)

      Box Editions & Modules

      Edition
      Starter$60.001
      Business Plus$300.001
      Business$180.001
      Enterprise$4201
      1. per year per user (minimum of 3 users)
      Additional Pricing Details
      Box is available as an annual subscription. Many customers opt for either the Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

      Likelihood to Renew

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Box

      Box 8.0
      Based on 12 answers
      I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
      Sam Montoya, CSM | TrustRadius Reviewer

      Usability

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Box

      Box 9.0
      Based on 18 answers
      Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
      Tyler Grudowski | TrustRadius Reviewer

      Reliability and Availability

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Box

      Box 10.0
      Based on 10 answers
      Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
      Anonymous | TrustRadius Reviewer

      Performance

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Box

      Box 9.1
      Based on 24 answers
      The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly.The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
      burt smith | TrustRadius Reviewer

      Support Rating

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Box

      Box 8.4
      Based on 57 answers
      I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
      Anonymous | TrustRadius Reviewer

      In-Person Training

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Box

      Box 10.0
      Based on 1 answer
      The in person training was done in house and I helped with the training, people seem to respond well.
      Anonymous | TrustRadius Reviewer

      Online Training

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Box

      Box 10.0
      Based on 3 answers
      The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
      Anonymous | TrustRadius Reviewer

      Implementation Rating

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Box

      Box 10.0
      Based on 12 answers
      Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
      Anonymous | TrustRadius Reviewer

      Alternatives Considered

      Boardwalk Communicator

      No answers on this topic

      Box

      Most of these cloud storage platforms have a simple interface and provide a feature of drag and drop to easily upload a file to the online drive with little or no expert knowledge. However, Box goes a step further to store data across redundant servers so that even if one of the data centers collapses, our data is still managed by the other data centers, and it's entirely impossible to lose data.
      Elizabeth Schneider | TrustRadius Reviewer

      Scalability

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Box

      Box 10.0
      Based on 1 answer
      It's great, as we put more files on there it's done very well.
      Anonymous | TrustRadius Reviewer

      Return on Investment

      Boardwalk Communicator

      No answers on this topic

      Box

      • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
      • Box reduces the risk of sharing a sensitive document to the wrong person via email.
      • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
      Anonymous | TrustRadius Reviewer

      Screenshots

      Add comparison