Box.net is great!
April 18, 2016
Box.net is great!
Score 8 out of 10
Vetted Review
Verified User
Software Version
Personal,Business,Enterprise
Overall Satisfaction with Box
We use Box for sharing files department only corporate wide. It's mostly used in the communications department, but is also used for project management and sharing with others in the corporation. It's also used to address a lot of issues, primarily it allows for revisiting in commenting, it's a lot more efficient than using email.
- Box works particularly well with graphic design projects, and having multiple proofs.
- It works well with communication, so you don't get trapped in reply all emails.
- It's great to have everything in the cloud, so that the files are cesspool at all times, versus having them on the local server at the office which is hard to access.
- Little things with cloud computing, it has its little quirks. The desktop app could be better, would love to see it more like Dropbox.
- It's never fun to pay for these kinds of things, it would be nice if Box was a little cheaper for an organization.
- It would be nice of Box [to have] it's own document editor like Google Drive, rather than having to do with proprietary Microsoft Word software.
- Boxes of the organization with communication and better sharing of content, this way we are duplicating the same working on being more efficient.
- Well there's a fixed cost free product, I would say that it's definitely worth it in efficiency time and money.
- The only confusion people have is when using Box versus email, but this is when people don't really understand how cloud computing works or file services like Box.
I use a number of cloud computing file storage products in my day-to-day work, and I would say that Box does a really good job with the commenting in revision and functionality. It's great when working with other people and sharing files that can't be a live online, such as Photoshop, Illustrator, and Design, and any other proprietary Adobe files.
Using Box
15 - Box primarily used for the communications department and working with design files, commenting on this, sharing proofs, and file revisioning,
1 - Basically it involves helping people understand the new paradigm shift that is cloud computing and sharing information files in this way. People are very stuck in their old ways with email and have a very hard time adjusting to a different world that doesn't rely on email as much.
- Graphic design
- Proofs, file revisions
- Communication
- It's helped quite a bit with email chains in having less reply all conversations.
- It's allowed for processes in cues to be followed.
- It's been cool to see people get an understanding. I am [seeing the] shift the cloud-based file storage allows, and it's been cool to see people get on board with it.
- I love to see it used across the board organizationally, and I would think it would help things be way more efficient.
- I would love to see it eventually replace email.
- It would even be great to use it for internal documentation such as human resources and other things that are stored on the local server.
Evaluating Box and Competitors
No - NA
- Product Features
- Product Usability
- Product Reputation
The most important thing built into the decision were the features and usability of the product, primarily for commenting on files and file re-visioning.
I don't think I would change my evaluation process, I checked out the product, tried out the free version, and decided that it was worth my budget money organizationally.
Box Implementation
- Implemented in-house
Change management was minimal - Didn't really have any big problems with this, it's very easy to do organizationally, because I was only doing it and just my department. I also have a pretty hands-off IT department which helps, they were jerks about it.
- The only major issue that I run into is end-users and them not understanding how to use cloud computing.
- People love their email, and they love having inbox is full of junk all day I presume, because they're not the most willing to use a new cloud computing tool.
Box Training
- Online training
- In-person training
- Self-taught
Yes, it was. I would say the only training people need would be the help documentation on the box.net website.
Configuring Box
I would say that it's important to keep things organized
No - we have not done any customization to the interface
No - we have not done any custom code
Box Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success | None |
No - I just haven't needed the support.
They did a great job and I contacted them, they were very timely, and answered my question.
Using Box
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Convenient Feel confident using Familiar | None |
- The commenting functions are very good.
- Revisioning functionality is very easy to use.
- The UI is awesome.
- Honestly, it's very easy to use.
- if there is one thing that could be a little better, would be the desktop app, but I still think it's pretty easy to use. Just in comparison to Dropbox, it's not as easy to use.
Yes - Mobile interface in the mobile app work really well, I've been very happy with them.
Box Reliability
Integrating Box
- I've used it with Microsoft Word documents and it's worked well.
It was super easy, no issues whatsoever.
- No I don't think so.
This is not applicable to me.
- File import/export
Nope, just that Microsoft word implementation.
It works great with Microsoft office documents.
Relationship with Box
The only terms that I was looking for was a nonprofit discount and I was able to secure a small discount.
None really.
Upgrading Box
- They're always making the product a little better, and I've been happy with all of those changes.
- I'm not really expecting anything in the future, I imagine they will just make the product better.