What users are saying about

Box

342 Ratings

Box

342 Ratings
Score 7.9 out of 101

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Likelihood to Recommend

Box

Box is great if you are needing a cloud storage management system with easy sharing and collaboration capabilities. It is the one-stop shop for cloud and sharing offerings.If you don't know what your sharing needs are, I would say to check out some other options such as Dropbox for the lower price point. That negates some capabilities of course, but if you aren't sure what you need in your role, you might not need everything that Box has to offer.

Feature Rating Comparison

File Sharing & Management

Box
8.3
Versioning
Box
8.3
Video files
Box
8.3
Audio files
Box
8.2
Document collaboration
Box
8.5
Access control
Box
8.1
File search
Box
8.2
Device sync
Box
8.2

Cloud Storage Security & Administration

Box
8.1
User and role management
Box
8.4
File organization
Box
7.8
Device management
Box
8.2

Cloud Storage Platform

Box
8.5
Performance
Box
8.6
Reliability
Box
8.8
Storage Reports
Box
8.2

Pros

  • Box is pretty standard when it comes to storage space and costs. Depending if you're going with a personal account or going with a business account, they are relatively in line with the market. Their Starter package is slightly more than Google Drive's entry level solution, however, Box is more secure so there is that trade off.
  • Security is becoming a big deal lately (Sony hack being an example) and is something you need in a cloud based solution. The thing I liked about Box was that my files weren't just encrypted while at rest (sitting on the main machine), but also while in transit (being synced). Other solutions don't provide both options mentioned or do it as well. There are far more secure solutions out there so if security is of the utmost, you may want to look into a service like Wuala.
  • A must in this day and age for any cloud based solution is the ability to sync across all of your devices and Box does this quite well. Whether you have a PC, Mac, Android, iPhone, tablet, Box is able to sync across all of them. This really brings convenience to the forefront and with the built in viewer, allows the ability to view what documents you want. The document isn't the best, but we'll touch base on that in the next section.

Cons

  • One of the biggest areas of improvement is on the administrator side with how invited collaborators are thrown into the system. Currently if an employee is invited to join Box they are automatically added as Enterprise users which takes up a license. The down fall of this is anyone can invite a user as a collaborator and this bypasses the administrator as the one to add in users to paid license accounts. If someone gets a little invite crazy you can easily burn through a lot of paid license user accounts in a matter of hours.

Likelihood to Renew

Box8.0
Based on 12 answers
We will most likely continue our use of Box and push for even more adoption across our company. However, I am also keeping my eye on Microsoft OneDrive. My company has a Microsoft Enterprise Agreement, so we are already entitled to use OneDrive. When I was evaluating Box, OneDrive was not where Box was in terms of features and functionality, but it is improving. If it catches up to or surpasses Box in terms of functionality, ease of use, and extensibility, then I would have a harder time justifying the additional spend for Box.

Usability

Box9.7
Based on 7 answers
It's super easy to use and is very obvious to the user. Anyone who is used to using modern apps should have no problem using box.net.

Reliability and Availability

Box10.0
Based on 5 answers
We have experienced no outages.

Performance

Box9.8
Based on 5 answers
We sometimes experience delays; of course, those are probably "Internet" problems rather than Box. One thing Box could do to be more helpful is to provide data on the status and speed of file synchronization.

Support

Box8.0
Based on 6 answers
The one time I had to contact support everything went well. It was to get a nonprofit discount and they were very helpful and supportive with my request.

In-Person Training

Box10.0
Based on 1 answer
The in person training was done in house and I helped with the training, people seem to respond well.

Online Training

Box10.0
Based on 3 answers
The tutorials on their website are great, I think anybody can pick this up if they actually just watch the tutorials. The hard part is getting people to watch them!

Implementation

Box10.0
Based on 6 answers
It was uneventful. One lesson learned was to ensure that the right standards were in place to separate data for various projects and customers before people created a mess by putting data wherever made most sense to them.

Alternatives Considered

Box is the fastest and easiest to use.

Scalability

Box10.0
Based on 1 answer
It's great, as we put more files on there it's done very well.

Return on Investment

  • I am the main bottleneck in the contract cycle. When I am out of the office, contract signature is delayed until I get back. But with Box, I can access critical contract documents from anywhere and sign them immediately.
  • Integration with SFDC also increases efficiency. Now everything gets stored automatically in SFDC which gives the whole company a single place to see deal flow, etc. This is extremely efficient and obviates the need to have people constantly updating data manually.
  • We have also used it for things we had not envisaged, like setting up a temporary folder shared with our lawyers during a Series B funding round. The ability to securely share documents instantly made this particular process very smooth and shortened the normal time required to complete the process.

Pricing Details

Box

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details