Reviewr.net Customer Reviews vs. Trustpilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Reviewr
Score 6.0 out of 10
N/A
Reviewr is a managed service that helps businesses take control of their online review reputations. Reviewr provides a platform used to ask and remind customers to review a business on the sites that matter to that business.N/A
Trustpilot
Score 6.1 out of 10
N/A
Trustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google).
$259
per month per domain
Pricing
Reviewr.net Customer ReviewsTrustpilot
Editions & Modules
No answers on this topic
Plus
$259
per month per domain
Premium
$629
per month per domain
Advanced
$1,059
per month per domain
Enterprise
Contact for pricing
Offerings
Pricing Offerings
ReviewrTrustpilot
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Reviewr.net Customer ReviewsTrustpilot
Best Alternatives
Reviewr.net Customer ReviewsTrustpilot
Small Businesses
Growave
Growave
Score 9.7 out of 10
Growave
Growave
Score 9.7 out of 10
Medium-sized Companies
Bazaarvoice
Bazaarvoice
Score 8.5 out of 10
Bazaarvoice
Bazaarvoice
Score 8.5 out of 10
Enterprises
Bazaarvoice
Bazaarvoice
Score 8.5 out of 10
Bazaarvoice
Bazaarvoice
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Reviewr.net Customer ReviewsTrustpilot
Likelihood to Recommend
6.0
(1 ratings)
9.0
(7 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.7
(4 ratings)
User Testimonials
Reviewr.net Customer ReviewsTrustpilot
Likelihood to Recommend
Boda Media (Reviewr.net)
We are very satisfied with ReviewR. But, as always, there are many other tools and programs on the market that offer the same or better services. The cost and price are always a concern, especially if you are running on a lower budget or have your dollar located in other marketing avenues. Anyways, ReviewR helped us to get the important customer reviews, high quality, good filtered and fast without having any concern and trust issues with this software or tool to use.
Read full review
Trustpilot
Unfortunately, Trustpilot's disingenuous pricing habits and communication methods are the reason we ultimately ended our 3 year relationship with the company. In 2023, we signed a 1 year agreement for their basic plan (product reviews, Q&A, etc) at $3,800/year... Fair enough. In 2024, the price jumps to $5,040/year... Okay, steep - but we're still seeing good use of the tools, sort of justified? For 2025 it skyrockets to $8,976/year (+78% from prior)... But, after a month of haggling and threats to cancel, they 'graciously' drop it to $7,569/year. Now for 2026, Trustpilot is demanding $9,576/year for the EXACT SAME PLAN. That's a 152% increase since we started, with zero added value.
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Pros
Boda Media (Reviewr.net)
No answers on this topic
Trustpilot
  • Completing the review for the customer is a simple process which enables us to receive more feedback.
  • The Trustpilot account management team is a true partner working with each department to help with adoption across the company.
  • The Trustpilot development team is a trusted partner with our own internal development team, assisting them with implementation as well as integration with their API.
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Cons
Boda Media (Reviewr.net)
  • More Features
  • We had issues integrating it first
  • Complicated to get installed
Read full review
Trustpilot
  • Allow you to highlight sections of the review and respond
  • Stop reviews from unverified purchasers
  • Searching for a review can sometimes be hit or miss
Read full review
Likelihood to Renew
Boda Media (Reviewr.net)
No answers on this topic
Trustpilot
It's expensive and customer service is not the best.
Read full review
Usability
Boda Media (Reviewr.net)
No answers on this topic
Trustpilot
Simple user interface - easy to understand with high level overviews, but also getting into the detail with questions for those who want it. The only issue I have is the connection with LinkedIn - sometimes it fails and makes you re-enter details again which can be a bit frustrating!
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Support Rating
Boda Media (Reviewr.net)
No answers on this topic
Trustpilot
I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support.
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Alternatives Considered
Boda Media (Reviewr.net)
None, we used ReviewR from the beginning and we have used it ever since. Even though we might consider switching to another one down the road
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Trustpilot
Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies.
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Return on Investment
Boda Media (Reviewr.net)
No answers on this topic
Trustpilot
  • Helps us to determine what our customers care about.
  • We have been able to modify our marketing points based on what customers seemed confused about or the aspects of our business that they appreciate.
Read full review
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