BoldDesk vs. Brand Embassy (discontinued)
BoldDesk vs. Brand Embassy (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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BoldDesk | N/A | BoldDesk by Syncfusion helps users to streamline their support operations and enhance customer satisfaction with agent-based packages and options that cover unlimited agents. Syncfusion's support team is available at every stage of implementation to help BoldDesk clients move forward with confidence, secure in the knowledge that they'll receive they level of service they should be able to expect from a help desk solution provider. Key… | $35 per month for 3 agents | |
Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month |
BoldDesk | Brand Embassy (discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Pricing information is accurate as of May 7, 2024. Monthly billing plans also available. | — | ||||||||||||||
More Pricing Information |
BoldDesk | Brand Embassy (discontinued) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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BoldDesk | Brand Embassy (discontinued) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BoldDesk | Brand Embassy (discontinued) | |
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Likelihood to Recommend | - (0 ratings) | 2.0 (12 ratings) |
Likelihood to Renew | - (0 ratings) | 7.7 (5 ratings) |
Usability | - (0 ratings) | 1.0 (1 ratings) |
Availability | - (0 ratings) | 8.2 (1 ratings) |
Support Rating | - (0 ratings) | 3.0 (4 ratings) |
BoldDesk | Brand Embassy (discontinued) | |
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Likelihood to Recommend | Syncfusion No answers on this topic | Discontinued Products |
Pros | Syncfusion No answers on this topic | Discontinued Products |
Cons | Syncfusion No answers on this topic | Discontinued Products |
Likelihood to Renew | Syncfusion No answers on this topic | Discontinued Products |
Usability | Syncfusion No answers on this topic | Discontinued Products |
Support Rating | Syncfusion No answers on this topic | Discontinued Products |
Alternatives Considered | Syncfusion No answers on this topic | Discontinued Products |
Return on Investment | Syncfusion No answers on this topic | Discontinued Products |
ScreenShots | BoldDesk Screenshots | Brand Embassy (discontinued) Screenshots |