BoldDesk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BoldDesk
Score 0.0 out of 10
N/A
BoldDesk® is an omnichannel ticketing system that helps customer support teams track, manage, and resolve issues. With smart tools for agents, automation capabilities, and self-service knowledge base software, BoldDesk is a help desk service platform for organizations of all sizes. The platform offers a variety of features, including a 24/7 AI agent to answer customer questions at any time, live chat support, and robust security. It’s presented as ideal for SaaS and tech companies, e…
$124
per month 5 agents
Pricing
BoldDesk
Editions & Modules
BoldDesk for Startups
$0
for the first year 10 free agents, with access to all features. Available to qualifying startups.
One Plan
Starting at $124
per month 5 agents
Team-Based (Scale, Momentum, Enterprise)
starts at $49
per month 10 agents
Offerings
Pricing Offerings
BoldDesk
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
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BoldDesk
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Score 9.0 out of 10
Medium-sized Companies
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Score 9.0 out of 10
Enterprises
SysAid
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Score 8.9 out of 10
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User Testimonials
BoldDesk
ScreenShots

BoldDesk Screenshots

Screenshot of the ticket list page, which is designed to be modern and intuitive with grid and card layouts.Screenshot of the self-service, central repository of information for customers.Screenshot of the live chat widget, which allows customers to engage in real-time conversations, providing instant support and resolving queries efficiently.Screenshot of BoldDesk’s settings that customize the help desk to meet any specific business needs.Screenshot of the built-in reports and dashboard, used to analyze real-time data to make informed decisions about improving customer service.Screenshot of where customer support emails are converted into tickets, that can be responded to via email.