Bonterra Salsa Engage vs. Blackbaud TeamRaiser

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bonterra Salsa Engage
Score 7.3 out of 10
Mid-Size Companies (51-1,000 employees)
Online fundraising platformN/A
Blackbaud TeamRaiser
Score 10.0 out of 10
N/A
Blackbaud's TeamRaiser is a peer-to-peer fundraising platform, support event fundraising with registration, analytics, and campaign management tools.N/A
Pricing
Bonterra Salsa EngageBlackbaud TeamRaiser
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bonterra Salsa EngageBlackbaud TeamRaiser
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Bonterra Salsa EngageBlackbaud TeamRaiser
Best Alternatives
Bonterra Salsa EngageBlackbaud TeamRaiser
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.5 out of 10
Bonterra Network for Good
Bonterra Network for Good
Score 9.5 out of 10
Medium-sized Companies
OneCause
OneCause
Score 8.9 out of 10
OneCause
OneCause
Score 8.9 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bonterra Salsa EngageBlackbaud TeamRaiser
Likelihood to Recommend
7.0
(5 ratings)
7.0
(3 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
9.0
(1 ratings)
6.0
(1 ratings)
Support Rating
9.0
(1 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
Bonterra Salsa EngageBlackbaud TeamRaiser
Likelihood to Recommend
Bonterra
For smaller organizations who don't have extensive data needs (i.e. not many audiences to segment) and who don't need robust reporting, this works great.
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Blackbaud
TeamRaiser is well suited for peer-to-peer fundraising activities, such as large pledge-based events like walks and runs or DIY fundraisers of many different types.
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Pros
Bonterra
  • Integration with SalesForce
  • Easy-to-use interface
  • Technical support
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Blackbaud
  • Offers the ability to really customize a campaign on TeamRaiser.
  • Provides milestones/badges that can be earned for participants.
  • Provides custom pages that can be easily linked to a campaign.
  • Gives the ability to send coaching emails to participants and for participants to send emails through the TeamRaiser system.
  • Has a big support community.
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Cons
Bonterra
  • Translation from salsa engage into our CRM system
  • Could use more modern email templates
  • More restrictions regarding image upload. Currently, you can upload any size and insert it. The email will not send correctly but you do not receive an error message.
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Blackbaud
  • Too many options so it can be hard to navigate.
  • Requires a deeper HTML understanding to really get the most out of it.
  • Would be better if the interface was similar to other original Blackbaud products.
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Likelihood to Renew
Bonterra
No answers on this topic
Blackbaud
Continued use will ensure an ongoing increase in this type of revenue and provides an alternative way of raising funds for our supporters.
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Usability
Bonterra
Easy to use interface, far superior to classic. You did this right.
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Blackbaud
It can be overly complex and requires a deeper HTML understanding than most outside of IT have.
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Support Rating
Bonterra
Support response has been swift and knowledgable, though not always the answer I've wanted. One huge design flaw is if I add a new Salesforce field to sync, Salsa Engage will not sync it unless it has changed since the last sync, requiring me to fake an update for an entire database or re-sync the whole enchilada. Better to recognize it's a new Salesforce field and perform the sync en masse.
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Blackbaud
Great and easy to access to get support to resolve issues immediately.
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Implementation Rating
Bonterra
No answers on this topic
Blackbaud
Having a better understanding of product and objectives prior to implementation would lead to more success.
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Alternatives Considered
Bonterra
EveryAction is a lot cheaper, but Salsa has more featured with targeting certain elected officials/better text messaging strategies
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Blackbaud
While everydayheroPro and CrowdRise are easy to set up, already mobile friendly, have great interfaces, and are customizable, they lack some base capabilities that come with TeamRaiser, such as the ability to control the donation form, email capability, database syncing, badges/milestones, and custom pages. The everydayheroPro system has great potential, and we use it for our smaller DIY campaigns, but its support knowledge bank and customization is still so limited and can be frustrating to use because of it.
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Return on Investment
Bonterra
  • Our event participants are always maxed out and Engage allows them an easy way to sign up and participate.
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Blackbaud
  • Introduced our constituents to DIY fundraising.
  • Provided another revenue stream that provides nearly $100,000 extra a year.
  • Gets our constituents involved in the cause in another way.
  • We've found a niche by using TeamRaiser in companies.
  • Has provided more donor interaction for lower-tier giving groups that might otherwise receive little communication and stewardship from us.
  • Seen returning participants raise more money year-after-year.
Read full review
ScreenShots

Bonterra Salsa Engage Screenshots

Screenshot of an automated triggered welcome seriesScreenshot of an example of a mobile friendly DIY donation formScreenshot of built in segmentsScreenshot of social publishingScreenshot of a customizable formScreenshot of dashboard analytics