BrainStorm vs. Userlane

Using the Brainstorm platform, we are able to provide employees with quick and instant training on pretty much everything Microsoft 365. The video training is perfect for the workforce: it's timely, precise, and very thorough. If we were to hire trainers to build and deliver all specific MS product training, it would not be cost-effective. The value of Brainstorm shines through from the aspects of productivity training. What is not much talked about is the time and cost savings associated with self-education. Users of the platform can uncover product use tips and tricks without contacting the company's help center or bothering to ask another co-worker for help. The Brainstorm platform provides courses that greatly improve the user's MS product line experience.

Incentivized

Well suited:

• Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast
• Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users
• Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain

Not so well suited:

• Desktop apps -- > Doesn't really work for desktop
• Mobile apps --> Limited support, only works for web-based mobile apps
• Small user base (less than 50 users) --> Not required when there are only a few users

• Brainstorm provides short bite-size training that is super easy to grasp
• The short e-learning modules are perfectly designed to get users engaged and learning.
• Customer service and monthly account check-ups are A+ level.

Incentivized

• Unbiased people and company.
• Professional team.
• Solution oriented team.

Incentivized

• Monthly training content could be more varied or customized for the individual user experience.
• Maybe create a "software" finder that suggest tips and tricks to more advanced users.
• Advertise more of the "live moderated events
• Promote the "groups" function more by explaining how the group can benefit the user from peer experience

Incentivized

• Need to Improve User level analytics
• Need to Improve UX/UI
• Need to improve reporting
• More option to export the analytics report ,Currently you can export in PDF.

Incentivized

• Easy to use content editor, no specific knowledge needed
• Super fast to create interactive guides, went live within days
• Clean and actionable analytics, not too bloated

Brainstorm is just a better enterprise training system compared to other MS-365 training applications on the market. BrainStorm QuickHelp includes reliability and ease of use already built into the system which is very user-friendly. Speaking of the training tools, they are formatted in a huge variety of deliverable media that the end user will feel comfortable with: PDF, video, live event, group learning forums, et. Learners can forge their own path and set up their own learning schedule on their own time. These customized paths can be perfectly tailored for each user's needs. Honestly, Brainstorm Quickhelp just makes it easy.

Incentivized

I haven't used any other to much extent.

Incentivized

• ROI - employee driven training
• ROI - less calls into the helpdesk
• ROI - contains both deployment and productivity focused training
• Negative - user acceptance to the training could improve

Incentivized

• Higher conversion rate.
• Less support needed.
• Proactive communication solves the most user questions.

Incentivized