Brand Embassy (discontinued) vs. Desk365
Brand Embassy (discontinued) vs. Desk365
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
Desk365 | N/A | Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that enables users to deliver customer service through channels like Microsoft Teams, Email, and Web Forms/Widgets. Desk365 automates repetitive work with a web app that comes with a unified inbox to manage customer conversations. Desk365 can be configured to work as an internal IT support desk as well. Desk365 is free for up to 3 active agents. With Desk365, users can:… | N/A |
Brand Embassy (discontinued) | Desk365 | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | Desk365 | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Brand Embassy (discontinued) | Desk365 | |
---|---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | Desk365 | |
---|---|---|
Likelihood to Recommend | 2.0 (12 ratings) | - (0 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | - (0 ratings) |
Usability | 1.0 (1 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | - (0 ratings) |
Brand Embassy (discontinued) | Desk365 | |
---|---|---|
Likelihood to Recommend | Discontinued Products | Desk365 No answers on this topic |
Pros | Discontinued Products | Desk365 No answers on this topic |
Cons | Discontinued Products | Desk365 No answers on this topic |
Likelihood to Renew | Discontinued Products | Desk365 No answers on this topic |
Usability | Discontinued Products | Desk365 No answers on this topic |
Support Rating | Discontinued Products | Desk365 No answers on this topic |
Alternatives Considered | Discontinued Products | Desk365 No answers on this topic |
Return on Investment | Discontinued Products | Desk365 No answers on this topic |
ScreenShots | Brand Embassy (discontinued) Screenshots |