What users are saying about
26 Ratings
3 Ratings
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

Brand24

We always recommend Brand24 to set up many social media policies, it is easy to use, and you will be satisfied with its user interface because it brings all the tools together in one place. It has been very influential in fostering business exchange and increasing sales in your company.
Fabienne Blanc | TrustRadius Reviewer

Socioboard

No answer on this topic is available.

Feature Rating Comparison

Listening/monitoring

Brand24
Socioboard
10.0
Boolean keyword searches
Brand24
Socioboard
10.0
Filtering out noise/spam
Brand24
Socioboard
10.0
Sentiment analysis
Brand24
Socioboard
10.0
Broad channel coverage
Brand24
Socioboard
10.0

Publishing

Brand24
Socioboard
10.0
Content planning and scheduling
Brand24
Socioboard
10.0
Audience targeting
Brand24
Socioboard
10.0
Content optimization
Brand24
Socioboard
10.0
Workflow management
Brand24
Socioboard
10.0

Engagement

Brand24
Socioboard
10.0
Automated routing and prioritization
Brand24
Socioboard
10.0
Customer interaction histories
Brand24
Socioboard
10.0
Bulk actions
Brand24
Socioboard
10.0

Marketing

Brand24
Socioboard
10.0
Lead generation
Brand24
Socioboard
10.0
Content marketing
Brand24
Socioboard
10.0
Paid media management
Brand24
Socioboard
10.0
Campaigns and promotions
Brand24
Socioboard
10.0

Channel coverage/integration

Brand24
Socioboard
10.0
Twitter
Brand24
Socioboard
10.0
Facebook
Brand24
Socioboard
10.0
LinkedIn
Brand24
Socioboard
10.0
Google+
Brand24
Socioboard
10.0
Instagram
Brand24
Socioboard
10.0
Pinterest
Brand24
Socioboard
10.0
YouTube
Brand24
Socioboard
10.0

Reporting/analytics

Brand24
Socioboard
10.0
Campaign success analytics
Brand24
Socioboard
10.0
Real-time tracking
Brand24
Socioboard
10.0
Competitor analysis
Brand24
Socioboard
10.0

Account management

Brand24
Socioboard
10.0
Role-based user permissions & privileges
Brand24
Socioboard
10.0
Mobile access
Brand24
Socioboard
10.0

Pros

Brand24

  • Brand24 is very user friendly and you don't need a lot of technical knowledge to use it.
  • I've had very good experience with the customer support team to solve any technical issues.
Brittany Cosby | TrustRadius Reviewer

Socioboard

  • Manage Multiple Social Accounts.
  • Team Collaboration.
  • Create Multiple Boards.
Drishti Mehta | TrustRadius Reviewer

Cons

Brand24

  • Other metrics like follower growth or changes in engagement rates would be more beneficial
  • Tracking web conversions / app downloads if possible
  • More in depth sentiment analysis
Kelcey Zacarese | TrustRadius Reviewer

Socioboard

  • The software logs out automatically
  • There should be more options for theme customization
  • I hope SocioBoard soon offers automation for other social media platforms, like TikTok
Markus Soner | TrustRadius Reviewer

Usability

Brand24

No score
No answers yet
No answers on this topic

Socioboard

Socioboard 10.0
Based on 2 answers
Chat support 24/7
Drishti Mehta | TrustRadius Reviewer

Support Rating

Brand24

No score
No answers yet
No answers on this topic

Socioboard

Socioboard 10.0
Based on 2 answers
I don’t have to waste my team in creating content
Markus Soner | TrustRadius Reviewer

Alternatives Considered

Brand24

I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end.
Mark Anderson | TrustRadius Reviewer

Socioboard

Drishti Mehta | TrustRadius Reviewer

Return on Investment

Brand24

  • Positive: We can respond to customers in a reasonably realistic timeframe.
  • Positive: We get updates from old content that has new activity.
Tamar Weinberg | TrustRadius Reviewer

Socioboard

  • Team collaboration
  • RSS Feed Reader
  • Updated dashboard
Markus Soner | TrustRadius Reviewer

Screenshots

Pricing Details

Brand24

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Brand24 Editions & Modules

Edition
Plus$491
Premium$991
Max$1991
  1. per month
Additional Pricing Details

Socioboard

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Socioboard Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Brand24
9.3
Socioboard
10.0

Likelihood to Renew

Brand24
Socioboard
10.0

Usability

Brand24
Socioboard
10.0

Support Rating

Brand24
Socioboard
10.0

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