Braze vs. Manhattan Active® Customer Engagement
Braze vs. Manhattan Active® Customer Engagement
Product | Rating | Most Used By | Product Summary | Starting Price |
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Braze | N/A | Braze is a customer engagement platform that enables relevant and memorable experiences between consumers and the brands they love. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies. | N/A | |
Manhattan Active® Customer Engagement | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
Braze | Manhattan Active® Customer Engagement | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Braze | Manhattan Active® Customer Engagement | |
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Top Pros | No answers on this topic | |
Top Cons |
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Braze | Manhattan Active® Customer Engagement | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Braze | Manhattan Active® Customer Engagement | |
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Likelihood to Recommend | 8.8 (50 ratings) | 8.0 (1 ratings) |
Usability | 7.2 (17 ratings) | - (0 ratings) |
Support Rating | 4.5 (21 ratings) | - (0 ratings) |
Braze | Manhattan Active® Customer Engagement | |
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Likelihood to Recommend | Braze | Manhattan Associates |
Pros | Braze | Manhattan Associates |
Cons | Braze | Manhattan Associates |
Usability | Braze | Manhattan Associates No answers on this topic |
Support Rating | Braze | Manhattan Associates No answers on this topic |
Alternatives Considered | Braze | Manhattan Associates |
Return on Investment | Braze | Manhattan Associates |
ScreenShots |