TrustRadius

Brex vs. Synapse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brex
Score 9.0 out of 10
N/A
Brex headquartered in San Francisco offers a corporate card for expenses, ecommerce, as well as rewards card, and travel expense management.
$0
per month per user
Synapse
Score 9.0 out of 10
N/A
Synapse (formerly SynapseFi), from the company of the same name in San Francisco, si a white-label banking API, providing solutions for card issuance, payments, and account set up.N/A
Pricing
BrexSynapse
Editions & Modules
Essentials
$0
per month per user
Premium
$12
per month per user
Enterprise
Custom Pricing
per month per user
No answers on this topic
Offerings
Pricing Offerings
BrexSynapse
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BrexSynapse
Considered Both Products
Brex
Verified User
Anonymous
Chose Brex
I did not use other products before Brex.
Cristina Bunea | TrustRadius Reviewer
Cristina Bunea
Co-Founder
Chose Brex
We use and thoroughly enjoy both. One we use as our main bank and Brex as our credit card provider. I'd say they serve different purposes (with Brex we get points), whereas Mercury we mostly use for wire transfers. We did initially start using Mercury because we needed a …
Aviva Rosman | TrustRadius Reviewer
Aviva Rosman
Co-Founder and COO
Chose Brex
Brex was one of the first corporate cards. It seems like there are many copy cats out there - hard to know how different they are but I appreciate Brex's customer service and easy to use UI. I think worth evaluating competitors as this market grows, but we're pretty locked into …
Verified User
Anonymous
Chose Brex
I was not a decision-maker, but I believe it's the card reporting analysis that is best for the company.
Verified User
Anonymous
Chose Brex
Divvy allows you to get hyper focused in on how much individuals are allowed to spend. Honestly it is comparable to Brex, but is more well suited for micromanaging organizational spend.

Brex is good because I am able to give my employees limits that match our budgets and I don't …
Dailius Wilson | TrustRadius Reviewer
Dailius Wilson
VP Sales & Growth Marketing
Chose Brex
Brex has been a great choice for our business and truly is a holistic software solution than a line of credit for a growing business. I also like how Brex is continuing to develop more features rather than maintaining a static product offering.
Synapse
Verified User
Anonymous
Chose Synapse
I have not been a user of SynapseFi.
Features
BrexSynapse
Expense Management
Comparison of Expense Management features of Product A and Product B
Brex
9.0
Ratings
8% above category average
Synapse
-
Ratings
Employee Expense Reporting9.50 Ratings00 Ratings
Corporate Card Reconciliation8.50 Ratings00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Brex
8.4
Ratings
5% above category average
Synapse
-
Ratings
Customizable Approval Policies8.00 Ratings00 Ratings
Financial Document Management10.00 Ratings00 Ratings
Payment Status Tracking8.00 Ratings00 Ratings
Payment Audit Trail8.00 Ratings00 Ratings
Duplicate Bill Detection8.50 Ratings00 Ratings
Advanced OCR9.00 Ratings00 Ratings
Electronic Funds Transfer7.50 Ratings00 Ratings
Best Alternatives
BrexSynapse
Small Businesses
Dext
Dext
Score 9.6 out of 10

No answers on this topic

Medium-sized Companies
BILL Spend & Expense
BILL Spend & Expense
Score 8.9 out of 10

No answers on this topic

Enterprises
Emburse Chrome River
Emburse Chrome River
Score 7.8 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BrexSynapse
Likelihood to Recommend
8.5
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
-
(0 ratings)
Support Rating
1.0
(0 ratings)
-
(0 ratings)
Configurability
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
BrexSynapse
Likelihood to Recommend
A great corporate card for startups. Easy to use and set up, easy search and track spending. I would recommend it to tech companies looking for an interface and experience that vastly improves on existing banks. Also great to have a large line of credit compared to what's offered traditionally
Aviva Rosman | TrustRadius Reviewer
Aviva Rosman
Co-Founder and COO
Read full review
Synapse is great for companies would like to pay their bills on time without the hassle of reaching out to each vendor.
Verified User
Anonymous
Read full review
Pros
  • Rewards - The rewards were the main reason for us switching. Our previous card provider did not have a good rewards program.
  • User Interface and experience - When a charge is recorded on the Brex card, users immediately receive a text notification asking them to send a picture of their receipt. Brex automatically attaches the receipts to the charge which has saved our users a significant amount of time.
Verified User
Anonymous
Read full review
  • Simple
  • Hands On
  • Easy to navigate
Verified User
Anonymous
Read full review
Cons
  • Their Quickbooks integration just updated and is now a nightmare.
  • It would be nice if I got more fraud review activities for my employees.
  • I want them to go back to their old export system into Quickbooks
Verified User
Anonymous
Read full review
  • Ability to update information
  • Formatting
  • More email report options
Verified User
Anonymous
Read full review
Likelihood to Renew
It has worked well for us for at least 5 years so I would anticipate us keeping Brex
Verified User
Anonymous
Read full review
No answers on this topic
Usability
The usability is pretty great. I love the UI / UX for uploading the Memo; at times, I do not even need to be inside the platform. I simply use Slack.
Verified User
Anonymous
Read full review
No answers on this topic
Support Rating
Prompt and always extremely fast to respond. I also think the intuitiveness of their solution negates the need for much support
Dailius Wilson | TrustRadius Reviewer
Dailius Wilson
VP Sales & Growth Marketing
Read full review
No answers on this topic
Implementation Rating
NA-I wasn't part of the set up process for Brex
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
We use and thoroughly enjoy both. One we use as our main bank and Brex as our credit card provider. I'd say they serve different purposes (with Brex we get points), whereas Mercury we mostly use for wire transfers. We did initially start using Mercury because we needed a checking account, but Brex has been nice because of the rewards and the way it works to track expenses and cards.
Cristina Bunea | TrustRadius Reviewer
Cristina Bunea
Co-Founder
Read full review
I have not been a user of SynapseFi
Verified User
Anonymous
Read full review
Scalability
NA- I don't use Brex in a way that I know how to comment on this
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • No fee wire transfer.
  • Net 60 credit card terms is good for our cashflow.
  • Fast and easy employee credit cards saves us time.
Verified User
Anonymous
Read full review
  • Less interest charges
  • Happier clients
  • More credit card usage which leads to benefits
Verified User
Anonymous
Read full review
ScreenShots