Bright Pattern Contact Center vs. CallHub
Bright Pattern Contact Center vs. CallHub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Bright Pattern Contact Center | Enterprise companies (1,001+ employees) | Bright Pattern provides an AI-powered omnichannel contact center software. With the purpose of making customer service, sales, and marketing brighter and faster, Bright Pattern offers an advanced omnichannel cloud platform with embedded AI. Bright Pattern’s platform can be… | N/A | |
CallHub | Small Businesses (1-50 employees) | CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | One-time set-up fee includes 45 hours of services for workflow implementation and training: Discovery and Design Workshop; Configuration and Customization to customer requirements; Testing and Evaluation; Agent and Supervisor Training; Administration Mentoring & Knowledge Transfer | CallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required. | ||||||||||||||
More Pricing Information |
Bright Pattern Contact Center | CallHub | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Bright Pattern Contact Center | CallHub | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Bright Pattern Contact Center | CallHub | |
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Likelihood to Recommend | 10.0 (27 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Usability | 10.0 (27 ratings) | - (0 ratings) |
Availability | 10.0 (1 ratings) | - (0 ratings) |
Performance | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (27 ratings) | - (0 ratings) |
In-Person Training | 8.0 (1 ratings) | - (0 ratings) |
Online Training | 7.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 6.0 (4 ratings) | - (0 ratings) |
Configurability | 8.0 (1 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.0 (1 ratings) | - (0 ratings) |
Ease of integration | 9.0 (1 ratings) | - (0 ratings) |
Product Scalability | 9.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 10.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 10.0 (1 ratings) | - (0 ratings) |
Bright Pattern Contact Center | CallHub | |
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Likelihood to Recommend | Bright Pattern, Inc. | CallHub |
Pros | Bright Pattern, Inc. | CallHub |
Cons | Bright Pattern, Inc. | CallHub |
Usability | Bright Pattern, Inc. | CallHub No answers on this topic |
Reliability and Availability | Bright Pattern, Inc. | CallHub No answers on this topic |
Performance | Bright Pattern, Inc. | CallHub No answers on this topic |
Support Rating | Bright Pattern, Inc. | CallHub No answers on this topic |
In-Person Training | Bright Pattern, Inc. | CallHub No answers on this topic |
Online Training | Bright Pattern, Inc. | CallHub No answers on this topic |
Implementation Rating | Bright Pattern, Inc. | CallHub No answers on this topic |
Alternatives Considered | Bright Pattern, Inc. | CallHub No answers on this topic |
Scalability | Bright Pattern, Inc. | CallHub No answers on this topic |
Return on Investment | Bright Pattern, Inc. | CallHub |
ScreenShots | Bright Pattern Contact Center Screenshots | CallHub Screenshots |