Likelihood to Recommend This is an ideal program for any school or district looking for a way to monitor room and maintenance requests. The digital routing availability will help ease the burden of paper copies and make it quicker for everyone to use and submit their needs. Schools with a variety of staff members are best suited, especially since when submitting a request you can designate those that need to be involved and what specific needs you have from facility to technology.
Read full review Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over
Google Meet or Zoom.
Read full review Pros You are able to designate whether you are submitting a maintenance request or a schedule request (for rooms). You can set recurring schedules for areas or rooms you may need weekly or monthly to be requested on a set day or time. SchoolDude autoroutes to the personnel you designate, taking out any physical paperwork involved. You can see your history of requests (both maintenance and schedule) in the database. Read full review Awesome for managing several sets of panelists Very easy to manage event attendees Love the chat functionality during the events, enabling the audience to connect with each other Hugely simple for anyone with little tech knowledge to design and run an event Cost effective for the volume of events we run, where we need scale and quality Live streaming an event is also very well catered for Branding across the platform is simple to implement Read full review Cons The filter and ability to sort through your request history is a little difficult to navigate and can be glitchy if you are not sorting in the correct way. There should be a quicker and simpler way to verify whether a room is booked prior to scheduling. A cleaner, more simplistic look and navigation would go a long way. Read full review The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests. I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are. Read full review Likelihood to Renew We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
Read full review Usability I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
Read full review Support Rating For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
Read full review Alternatives Considered This is the only program I have used for the facility, maintenance, technology, and room requests. However, there are programs that include similar features.
Frontline Professional Growth is a platform that includes digital forms and routing similar to SchoolDude. But it is a vastly more in-depth program with features that go beyond what SchoolDude is often used for.
Read full review We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
Read full review Return on Investment Less printing and copying in a district. Quicker submitting and processing time. Able to track requests and see what is being used in the district. Read full review Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees. The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event. Read full review ScreenShots Brightly Event Manager™ Screenshots