D2L Brightspace vs. HealthStream Learning Management System

If you're an educational institution (K-12, Higher Ed, etc.), this is an amazing tool, and it will provide you all the functionality to support anything you may want and need it to do. If you are looking at Brightspace as a tool for corporate training, I'm not sure exactly how good or bad it will be for you. My guess would be that it likely depends on your organization's size. Along that line, what I can speak to is how we use it for our customized training and in-house professional development/training, and it works fantastically for that. While we primarily use it for normal higher ed coursework, we regularly do training and professional development for all of our employees and I manage those along with our HR department. Because we use it for many other things as well, all of our employees are familiar with the product, which makes our trainings go that much smoother and makes my job that much easier.

Incentivized

HealthStream is a wonderful tool for assigning assessments and evaluating knowledge. The assessments have a large pool of questions to pull from. The exams are timed and will generate a test report at the end of the exam so the clinical team can see what tests were passed and failed. These are helpful in ensuring we know what the nurse needs extra education on. HealthStream would be less suited for education items that would need to be validated in person...skills such as CPR.

Incentivized

• Allowing users to embed content links from YouTube or Google Drive enables learners to experience a richer lesson.
• Providing a powerful editor that allows developers to also include content from Adobe Stock as well as textbook publishers and cloud storage companies gives more power and creative ability to instructors.
• Providing scaling for mobile and traditional computer systems ensures students will not have issues on the go.
• The customization of home pages and groups enable courses to be used for small training sessions with breakout groups, large courses with separate sections, and even just more engaging courses that present themed icons and logos.

• Reporting. Having the ability to track compliance (and non-compliance) at our fingertips ensures that we are up-to-date with Federal, State, Local and internal policies, requirements and educational initiatives
• Customization. Developing in-house materials, specific to our variable training needs is a huge plus - HealthStream's commitment to SCORM-ready content since 2011 has made it simple for us to connect, engage and interact with all of our staff and providers.
• Integration. Allowing us to interface with our HRM/HRIS systems is invaluable. Keeping up with a dynamic workforce, both in terms of retention and attrition, would not be possible without our current interface structures.

• One can feel a bit rushed on the Brightspace platform during the log-out period. Security requirements may require this, but it makes end-users more conscious about getting through content than taking notes.
• From my experience, there is not a direct connection between the platform and Outlook.
• Some content on the platform can feel redundant.

Incentivized

• Embedding elearning tutorials into HealthStream can be a bit complicated, and even slow down the site for the end user. In my experience, I found it much easier to just offer a link to the tutorial through the assessment portion.
• Keeping users synced into the most up-to-date user groups can be a bit tricky. If you create your own student groups, and then these students transfer to a different job role or department, you will manually have to make these changes yourself. A more automated process would be great.

I would never give any system a perfect score. In the technology environment today we need to be constantly looking at ways to improve the user experience and LMS companies like Desire2Learn need to know that we have options today with other systems and they need to stay current with features and listen to their customers.

We just can't imagine NOT having HealthStream as it has become such a part of our training system. The per user cost has actually gone down from 3 years ago. However, we are using more courses we have purchased. This allows us to be more efficient with our time and more convenient for the end users. We are considering purchasing other aspects of the system.

Overall, the learning environment works as expected. However, there are plenty of bugs. For example, for a few versions, trying to print out a PDF from the Content screen in several browsers would produce a blank page. We inform D2L support about these issues, most of which are known issues. However, they are very slow to respond. D2L seems to spend more time selling than actually coding and testing their product. Most of the issues are not major -- however, there have been a few that are unbelievable. In fact, this past week we had a sudden issue where the "Submit" button in quizzes would not appear if users had a certain browser/operating system combination. This is a major problem, if students cannot submit their exams! D2L is slow to respond to these kinds of situations, which do occur more often than I would like.

Both students and instructor enjoy the 24-hoiur access. After, all isn't that the point of online learning. As an instructor located in an Eastern time zone state it is great to connect with students located in a Pacific time zone state. I have gotten comments about the early hours I am in the course room grading assignments . . . 4:00 a.m. PST; 7:00 a.m. EST So, it's sleep time for my students and "first cup of coffee" time for me.

Easy to navigate; little to no delay from one section of the course room to another; actually fun to use after overcoming the learning curve.

I have had excellent support from Desire2Learn. Any ticket that I submit is acknowledged immediately and the correction is usually almost as quick. We use this for thousands of classes and it is pretty well liked by both faculty and students. We have been using it for almost 4 years now and most of our instructors have become pretty proficient with it.

I only used HealthStream for a short time, but it wasn’t overly user-friendly or pretty. There were some quirks that I didn’t like, like the quiz builder or uploading lists. Whenever you assigned a group it was difficult to tell and confirm that the assignment went out. Overall I like other systems better.

Incentivized

Did not participate in the in-person training due to distance; training was completed online

The training provided online did not, necessarily, fit the version of the system that I was using. Screens were somewhat different and not all options were readily available. This could have been due to customization on the part of my institution however, I rather believe it was due to version changes and training materials not yet being updated.

The D2L implementation team listened to our concerns and built a system based upon our needs. We wanted to keep them after the initial implementation.

I have used Blackboard Learn 8 and 9. I am currently learning about Canvas. Blackboard is overall much clunkier and lacks the intuitive feel in some parts of D2L. Its grade book is much harder to control and manipulate than D2L's. Its navigation menu can be more radically modified from the default than D2L's, but this doesn't seem that useful to me. Discussions in Blackboard can be more easily reorganized than in D2L, but no grading of discussions is possible. Blackboard Assignments is a good innovation which allows markup directly in the students' submissions, but it displays student work in a confusing manner that doesn't allow for any customization, and its markup options need further tweaking. Furthermore, no rubrics can be used in Blackboard in any way to grade any kind of work (that I am aware of). Overall, I would choose D2L over Blackboard.

The interface for HealthStream is 1000x better than My Learning. I still struggle to find my assignments and upcoming in person training on My Learning. It is not intuitive and doesn't have a dashboard when you sign on to see everything at once. HealthStream lets me easily see my assignments, their due dates, and any upcoming dates

Incentivized

During my first semester working with Desire2Learn the integrated learning management system was more down than up. This meant reconfiguring assignment due dates, frustration for both the instructor, students, and help desk staff. After an upgrade, Desire2Learn has been reliable.

• I cannot speak to whether this system is less expensive than the more fully featured Blackboard, but employees are far less efficient, frustrated, and require frequent calls to the help center to set up fairly simple course templates.
• I have been asked to consider teaching courses which will be completely online at my current institution. I have done such online courses several times at other universities, but I have decided Desire2Learn is too frustrating and cumbersome to do so. I am now exploring using Google Drive to teach a course online. Otherwise, I will not teach online until required or I find an alternate system.

• More efficiency. Easy way to implement training to a larger group of people.
• Helps to orientate new hires to our organization quicker.
• Consistency with training messages. We can communicate a method that can be easily adopted and implement across the organization.