What users are saying about
124 Ratings
20 Ratings
124 Ratings
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Score 7.6 out of 100
20 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Bronto

If you're a mid-size to larger business and rely on regular email engagement from customers, then Bronto Marketing Platform could be a potentially great partner if not game-changer for how you've been doing email campaign management previously. Their automation tools and development interface is amicable. The amount of data that's collected and available from engagement with subscribers through their tools can be overwhelming. Still, if you enjoy digging into every kernel of possible user activity information, you'll love it.
Jason Bean | TrustRadius Reviewer

Email on Acid

Great for use during the QA process prior to launching new email marketing campaigns to identify inboxing issues, spam red flags, and inconsistent design across ESPs prior to sending. Not so great for creating emails - better suited for testing them as EOA doesn't integrate with marketing automation platforms, so you'd be doing double work.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Bronto
7.5
Email on Acid
10.0
WYSIWYG email editor
Bronto
7.3
Email on Acid
Dynamic content
Bronto
6.7
Email on Acid
Ability to test dynamic content
Bronto
6.7
Email on Acid
Landing pages
Bronto
4.8
Email on Acid
A/B testing
Bronto
9.0
Email on Acid
Mobile optimization
Bronto
8.0
Email on Acid
10.0
Email deliverability reporting
Bronto
9.4
Email on Acid
10.0
List management
Bronto
7.7
Email on Acid
Triggered drip sequences
Bronto
8.4
Email on Acid

Reporting & Analytics

Bronto
7.7
Email on Acid
9.0
Dashboards
Bronto
8.1
Email on Acid
8.0
Standard reports
Bronto
8.0
Email on Acid
10.0
Custom reports
Bronto
7.2
Email on Acid

Pros

Bronto

  • It's easy to work with – it has seamless integration across all platforms, which helps when you're working with big clientele.
  • It's logically organized, which can't be said of all ESP's.
  • It has the LIVE CHAT support. A lot of email marketing clients simply don't have that. It's the little things!
Anonymous | TrustRadius Reviewer

Email on Acid

  • Great intelligent HTML editor
  • Great inbox preview rendering
  • Excellent customer support
Anonymous | TrustRadius Reviewer

Cons

Bronto

  • Segmenting- although there's a lot that can be done with segmenting audiences, there's a bit of a learning curve when it comes to setting up segments. Wish it was more intuitive.
  • Workflows- setting up automation workflows requires some practice and I've needed to consult a Bronto support person each time I set up a new workflow.
  • Bronto Pop-up manager- we use this feature, not sure how common it is among Bronto clients, but there is overall some improvement needed with this tool. There is limited capability to update the look and feel of the pop-up manager, and we've run into some conflicts with other pop-ups on our website interfering with the Bronto pop-up.
Anonymous | TrustRadius Reviewer

Email on Acid

  • The name "Email on Acid" was a tough sell with my manager. She would hear it, laugh and not take it seriously.
  • The tool itself is one of the best so its hard to say something bad about it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bronto

Bronto 8.0
Based on 5 answers
Never really had any issues that caused out-of-the-ordinary frustration levels. Of course, you'll have days where the learning curve of using a tool gets challenging. Still, I don't remember ever really coming across an obstacle or roadblock while using the tool because of a feature or function it just couldn't do successfully or at all. Customer support was always available as needed, and it was generally easy to find answers to questions when they arose.
Jason Bean | TrustRadius Reviewer

Email on Acid

No score
No answers yet
No answers on this topic

Usability

Bronto

Bronto 9.0
Based on 1 answer
Usability is great. Very intuitive drag-and-drip metaphor for building automations. And the UI is very user-centric. It constantly prompts you with suggestions and next steps such that you hardly have to refer to the (excellent) documentation.
Anonymous | TrustRadius Reviewer

Email on Acid

No score
No answers yet
No answers on this topic

Reliability and Availability

Bronto

Bronto 10.0
Based on 1 answer
I never experienced any downtime.
Anonymous | TrustRadius Reviewer

Email on Acid

No score
No answers yet
No answers on this topic

Performance

Bronto

Bronto 8.0
Based on 1 answer
Anonymous | TrustRadius Reviewer

Email on Acid

No score
No answers yet
No answers on this topic

Support Rating

Bronto

Bronto 2.0
Based on 2 answers
They used to be good, but they've evolved into a monolithic bureaucratic nightmare after the Netsuite / Oracle acquisition. Can't talk to anyone that actually knows the system and support tickets seem to go days or weeks without responses and resolution.
McKane Davis | TrustRadius Reviewer

Email on Acid

No score
No answers yet
No answers on this topic

Online Training

Bronto

Bronto 8.0
Based on 1 answer
They have lots of videos on list importing / segmentation / report customization etc. when you sign on they give a link to online tutorials and documentation which is very helpful. They have very helpful PDFs on how to import / set up platform
Anonymous | TrustRadius Reviewer

Email on Acid

No score
No answers yet
No answers on this topic

Implementation Rating

Bronto

Bronto 9.0
Based on 1 answer
Easy to set up.
Anonymous | TrustRadius Reviewer

Email on Acid

No score
No answers yet
No answers on this topic

Alternatives Considered

Bronto

Bronto hits the sweet spot for us. It is most similar to the Salesforce family of products. Salesforce however can feel cluttered and configuration and setup can be time consuming and confusing. Bronto is much more streamlined and also has features built in that may require additional purchases in the Salesforce world. Adobe Campaign is a very powerful solution and can do many things hard to achieve in Bronto. However, Campaign is much more of a developer tool where Bronto is easy to learn and use right out of the box.
Anonymous | TrustRadius Reviewer

Email on Acid

Ryan Moore | TrustRadius Reviewer

Return on Investment

Bronto

  • Offering great reporting for tracking everything. I can see what emails are working (I track on a monthly basis) and what people are clicking.
  • A/B split testing lets us try different things. Try this and that.
  • Creating lists and segments of subscribers lets us look at who is the best performing contacts. Really get 'into the data' and understand what is working and what is not.
Johnathan Karch | TrustRadius Reviewer

Email on Acid

  • It makes our quality assurance tests efficient
  • Gives confidence to send strong deliverables to clients
Josh Rizzo | TrustRadius Reviewer

Screenshots

Pricing Details

Bronto

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Bronto Editions & Modules

Additional Pricing Details
Request pricing at info@bronto.com.

Email on Acid

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Email on Acid Editions & Modules

Edition
The Basics$861
Premium$1321
Professional$4991
  1. month
Additional Pricing Details
Save 15% on the monthly cost when billed annually!

Rating Summary

Likelihood to Recommend

Bronto
8.1
Email on Acid
6.0

Likelihood to Renew

Bronto
8.0
Email on Acid

Usability

Bronto
9.0
Email on Acid

Reliability and Availability

Bronto
10.0
Email on Acid

Performance

Bronto
8.0
Email on Acid

Support Rating

Bronto
2.0
Email on Acid

Online Training

Bronto
8.0
Email on Acid

Implementation Rating

Bronto
9.0
Email on Acid

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