Buddy vs. Receptive.io (discontinued)

Springloops is the best tool for deployment to any environment. Especially, the auto-deployment feature on development servers is essential for the early stages of development. The built-in source control mechanisms are a perfect combination of ease of use and a rich feature set that allows the development team to have an easier and more complete view of each part of the project. A section that is lacking is time tracking - but then this is not the main usage of the service.

Incentivized

Receptive is very effective for multiple internal teams/department of a single product who need to scale their product feedback management effectively. We've been leveraging it for one of our products and it was so successful, that we implemented it with a second product. The main issue we ran into situationally with that was managing 2+ modules (products) in Receptive; it was a bit more difficult to present Receptive to two different customer bases/users (we couldn't change the appearance) and slightly confusing to do within the app (lots of filtering needed). I have heard that support of multiple modules is something that Receptive will likely be working on in the near future, so that's good news.

Incentivized

• Easy of use - clear user interface
• Fast deployment to all environments
• Great combination of source control and project management

Incentivized

• Captures feature requests from customers
• Organize feature requests
• Communicate progress updates to customers

Incentivized

• We would love to have a more flexible management for resources (users, storage)
• More advanced web hooks would be a plus

Incentivized

• Filtering in general is not easy
• I would like to be able to create a leadership priority dashboard
• I would like to know easily when something has been linked to Jira

Incentivized

Apart from being a great versioning control system Springloops offers the options to automatically deploy code to multiple systems. This feature alone is a determining factor to renew Springloops over and over again. Another important factor is that it offers a full set of tools that help the team during the development cycle. No switching between time-tracking to project management. This is a real time-saver.

Incentivized

Easy to use, automatic deployments, comments on projects are only a few factors. Multiple servers per project is another must-have feature. User permissions and rights offer granular control on access to the system

Incentivized

I rarely use it but when I need it the team is there. During the initial steps of Springloops, I had close contact with one of the founders. He provided support to me over Skype! He didn't have to but he did. We had a couple of long talks about some issues I was facing. He has there regardless of time. It was a great experience

Incentivized

I have not had a lot of contact with support, but when I do it's quick and accurate info.

Incentivized

Springloops has a built-in feature that is lacking from Bitbucket (at least on the out-of-the-box functionality). Deployment of projects to various servers/development stages. The process is so easy and painless that even remote servers can act as local environments. This is a feature that differentiates Springloops from other solutions that require other tools to perform the same task.

Incentivized

We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.

Incentivized

• A total time saver - just commit changes and Springloops can handle the deployments
• Total control of source code and commits - you never have to think about those things again

Incentivized

• We were managing these enhancements in our support ticketing system, using spreadsheets, and it was TERRIBLE. Being able to tell a user "Great idea! Submit it to Feedback!" has saved my support team hundreds of hours.
• We have reduced incoming support requests when the request is really an enhancement - the ability to have a "Suggest Features" widget in our software sends users straight to Feedback.
• Because we can make some fields required, we can cut down on the need to reach back out to our users for clarification.

Incentivized