Buddy vs. Splunk IT Service Intelligence (ITSI)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Buddy
Score 9.0 out of 10
N/A
Buddy (formerly Springloops) is a SVN/Git source code management tool focused on web development teams. It allows users to code in parallel and share code safely concentrating on results, not on lost changes or overwritten files. With quick deployments, users get rapid collaboration in protected space.
$75
per month
Splunk IT Service Intelligence (ITSI)
Score 10.0 out of 10
N/A
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
Pricing
BuddySplunk IT Service Intelligence (ITSI)
Editions & Modules
Free (for freelancers)
$0
per month
On-premises (for teams)
$35
per month per user
Pro (for teams)
$75
per month
Hyper (for teams)
$200
per month
No answers on this topic
Offerings
Pricing Offerings
BuddySplunk IT Service Intelligence (ITSI)
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BuddySplunk IT Service Intelligence (ITSI)
Best Alternatives
BuddySplunk IT Service Intelligence (ITSI)
Small Businesses
GitHub
GitHub
Score 9.1 out of 10
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Score 8.7 out of 10
Medium-sized Companies
GitHub
GitHub
Score 9.1 out of 10
ManageEngine ADAudit Plus
ManageEngine ADAudit Plus
Score 9.0 out of 10
Enterprises
Perforce P4
Perforce P4
Score 7.3 out of 10
ManageEngine ADAudit Plus
ManageEngine ADAudit Plus
Score 9.0 out of 10
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User Ratings
BuddySplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
10.0
(1 ratings)
10.0
(28 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.2
(2 ratings)
Usability
10.0
(1 ratings)
10.0
(1 ratings)
Support Rating
10.0
(1 ratings)
8.9
(2 ratings)
User Testimonials
BuddySplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
Buddy (BDY, Sp. z o. o. Sp. k)
Springloops is the best tool for deployment to any environment. Especially, the auto-deployment feature on development servers is essential for the early stages of development. The built-in source control mechanisms are a perfect combination of ease of use and a rich feature set that allows the development team to have an easier and more complete view of each part of the project. A section that is lacking is time tracking - but then this is not the main usage of the service.
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Cisco
Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
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Pros
Buddy (BDY, Sp. z o. o. Sp. k)
  • Easy of use - clear user interface
  • Fast deployment to all environments
  • Great combination of source control and project management
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Cisco
  • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
  • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
  • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
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Cons
Buddy (BDY, Sp. z o. o. Sp. k)
  • We would love to have a more flexible management for resources (users, storage)
  • More advanced web hooks would be a plus
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Cisco
  • ITSI really needs a robust splunk log ingestion infrastructure at its core
  • ITSI requires a great engineering team to build out the automated discovery and topology
  • Unless you use an API to build the topology, the view can quickly become static
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Likelihood to Renew
Buddy (BDY, Sp. z o. o. Sp. k)
Apart from being a great versioning control system Springloops offers the options to automatically deploy code to multiple systems. This feature alone is a determining factor to renew Springloops over and over again. Another important factor is that it offers a full set of tools that help the team during the development cycle. No switching between time-tracking to project management. This is a real time-saver.
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Cisco
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
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Usability
Buddy (BDY, Sp. z o. o. Sp. k)
Easy to use, automatic deployments, comments on projects are only a few factors. Multiple servers per project is another must-have feature. User permissions and rights offer granular control on access to the system
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Cisco
Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
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Support Rating
Buddy (BDY, Sp. z o. o. Sp. k)
I rarely use it but when I need it the team is there. During the initial steps of Springloops, I had close contact with one of the founders. He provided support to me over Skype! He didn't have to but he did. We had a couple of long talks about some issues I was facing. He has there regardless of time. It was a great experience
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Cisco
During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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Alternatives Considered
Buddy (BDY, Sp. z o. o. Sp. k)
Springloops has a built-in feature that is lacking from Bitbucket (at least on the out-of-the-box functionality). Deployment of projects to various servers/development stages. The process is so easy and painless that even remote servers can act as local environments. This is a feature that differentiates Springloops from other solutions that require other tools to perform the same task.
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Cisco
Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
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Return on Investment
Buddy (BDY, Sp. z o. o. Sp. k)
  • A total time saver - just commit changes and Springloops can handle the deployments
  • Total control of source code and commits - you never have to think about those things again
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Cisco
  • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
  • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
  • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
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ScreenShots