BugHerd vs. Linear App

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugHerd
Score 8.5 out of 10
N/A
BugHerd is a bug tracking solution designed for users of all technical backgrounds. By making it easy for anyone to report a bug, BugHerd aims to make resolution by technical teams easier and faster.
$39
per month
Linear
Score 9.0 out of 10
N/A
Linear is a bug tracking software that streamlines software development projects, sprints, and tasks.N/A
Pricing
BugHerdLinear App
Editions & Modules
Standard
$39.00
per month
Premium
$129
per month
Deluxe
$229
per month
No answers on this topic
Offerings
Pricing Offerings
BugHerdLinear
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBugHerd gives a discount equivalent to the cost of two months for annual subscriptions. BugHerd offers a 14-day free-trial of all plans. Custom pricing is available for large enterprises.
More Pricing Information
Community Pulse
BugHerdLinear App
Best Alternatives
BugHerdLinear App
Small Businesses
GitLab
GitLab
Score 8.8 out of 10
GitLab
GitLab
Score 8.8 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.8 out of 10
GitLab
GitLab
Score 8.8 out of 10
Enterprises
GitLab
GitLab
Score 8.8 out of 10
GitLab
GitLab
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BugHerdLinear App
Likelihood to Recommend
9.0
(5 ratings)
9.0
(1 ratings)
Usability
9.0
(1 ratings)
9.0
(1 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
BugHerdLinear App
Likelihood to Recommend
Splitrock Studio
BugHerd is excellent for tracking feedback on websites or other web-based material (such as our online courses, delivered via LMS): the ability to easily and quickly move from the kanban board to the site of the issue, the rich features (auto-screenshots with mark-up; comment threads; assignments and @-mentions; status tracking); and the company's responsiveness to requests makes them great to work with.
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Linear
If you are a product based company, Linear is the most powerful fine-tuned platform. Their methodology really works well. It's fast, got nice UI/UX, feels modern, ability to manage projects, love how they show comments as a thread, the integrations like Figma works really well But if you are a software service company and have multiple client projects, it is hard to manage that in Linear plus you would have to pay for guests if you are inviting client stakeholders to overlook progress.
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Pros
Splitrock Studio
  • The screen capture tool is terrific and allows web-based issues to get added and uploaded without any saving, copying, or resizing.
  • The widget that opens via a Chrome extension is intuitive and it's easy to toggle the feature on and off. If it's on, you can see all the other reported bugs on that page to help your team avoid multiple reports of the same issue.
  • The way the tool creates a new ticket for each bug and then allows you to adjust the status on it is helpful.
  • I enjoy the conversations and tagging features within each bug ticket.
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Linear
  • Managing the high level goals and roadmap of our product
  • Manage the tasks for dev, QA and design teams
  • Visualise the progress of the sprints and projects
  • Collaborate on tasks
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Cons
Splitrock Studio
  • It would be nice if it offered more integrations.
  • Workflow could be a little more sophisticated.
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Linear
  • Linear is missing documentation features like Jira Confluence. We can use Notion but it would have been great if Linear offered more comprehensive solution
  • Eventhough we can manage releases with projects, it is hard to manage them when there are multiple projects being released at the same time. The initiatives feature kind of handles this but if we can assign tasks to a release that would be awesome
  • Being able to invite guests without costing extra money. Platforms like Clickup allow you to invite a limited no of guests without costing extra money.
  • Linear is not good if you are software services company and want to manage multiple client projects. Linear is built for product teams.
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Usability
Splitrock Studio
BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.
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Linear
Linear is the most UI/UX friendly, modern and well though project management tool out there. I've used ClickUp, Jira, Monday, Asana in the past.
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Support Rating
Splitrock Studio
Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.
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Linear
No answers on this topic
Alternatives Considered
Splitrock Studio
It's better than everything else we've found. So far if we were going to find something better for us -- we'd probably need to make it ourselves.
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Linear
Even though platforms like ClickUp are pretty flexible, Linear is fast, simple, has a lot of keyboard shortcuts, better UI/UX, modern product development concepts built into it, listens to user feedback
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Return on Investment
Splitrock Studio
  • Simple, easy bug and task tracking is the name of the game. At a glance you can see when in the queue a specific bug is and who is working on it.
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Linear
  • Linear decreased the time we take for releases of features
  • Linear has helped us work on multiple projects saving time
  • Customer support cases are handled well through Linear which improved customer satisfaction
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ScreenShots

BugHerd Screenshots

Screenshot of Example of BugHerd’s dashboard.Screenshot of Example of comments left for developers on BugHerd.