BugHerd vs. Zed Builds And Bugs

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugHerd
Score 8.4 out of 10
N/A
BugHerd is a bug tracking solution designed for users of all technical backgrounds. By making it easy for anyone to report a bug, BugHerd aims to make resolution by technical teams easier and faster.
$39
per month
Zed Builds And Bugs
Score 0.0 out of 10
N/A
N/AN/A
Pricing
BugHerdZed Builds And Bugs
Editions & Modules
Standard
$39.00
per month
Premium
$129
per month
Deluxe
$229
per month
No answers on this topic
Offerings
Pricing Offerings
BugHerdZed Builds And Bugs
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBugHerd gives a discount equivalent to the cost of two months for annual subscriptions. BugHerd offers a 14-day free-trial of all plans. Custom pricing is available for large enterprises.
More Pricing Information
Community Pulse
BugHerdZed Builds And Bugs
Considered Both Products
BugHerd
Chose BugHerd
BugHerd is more focused on web-based tools, which we needed, as opposed to app-based tools like Instabug. Jira has a much higher level of complexity and barrier to entry and didn't suit our use case.
Chose BugHerd
BugHerd simply added more value overall than Usersnap. We felt like BugHerd was the kind of solution we would have built if we set out to build a bug tracking tool for our web development process. The cost is reasonable and it adds a lot of value for the investment. We just …
Chose BugHerd
I didn't specifically choose Bugherd for this project, but when we do select a company bug tracker, this is the one I will choose. I've used Jira and Pivotal Tracker previously, both of which had a bigger learning curve than Bugherd, so it wasn't simple for our customer support …
Chose BugHerd
It's better than everything else we've found. So far if we were going to find something better for us -- we'd probably need to make it ourselves.
Zed Builds And Bugs

No answer on this topic

Best Alternatives
BugHerdZed Builds And Bugs
Small Businesses
GitLab
GitLab
Score 8.8 out of 10
GitLab
GitLab
Score 8.8 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.8 out of 10
GitLab
GitLab
Score 8.8 out of 10
Enterprises
GitLab
GitLab
Score 8.8 out of 10
GitLab
GitLab
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BugHerdZed Builds And Bugs
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
BugHerdZed Builds And Bugs
Likelihood to Recommend
Bugherd is well suited to our needs because it's an intuitive tool that doesn't require a ton of training, and we are working with a development agency to improve our backend and communicate issues to developers. From what I've seen, it does require you to use Chrome, which might not be perfect for other companies but it great for us. The tool has great functionality for tracking and allows you to move bugs into stages like "doing", "done" or "backlog". The screenshot tool has been super easy to use, and when we do have a bug that requires multiple screenshots, it's easy to open up a newly submitted ticket to attach a custom screenshot. It isn't easy to track down a specific bug you've logged if there are hundreds, so be prepared to dig quite a bit if you're using it for extensive testing and find yourself trying to go back
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No answers on this topic
Pros
  • It's easy to install and use.
  • It's easy for clients as well as our internal teams to use and input feedback.
  • It's easy to use and helps gather information a client/user may not normally supply.
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Cons
  • The ability to add a couple more columns temporarily would be nice.
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No answers on this topic
Usability
BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.
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No answers on this topic
Support Rating
Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.
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Alternatives Considered
BugHerd is more focused on web-based tools, which we needed, as opposed to app-based tools like Instabug. Jira has a much higher level of complexity and barrier to entry and didn't suit our use case.
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No answers on this topic
Return on Investment
  • BugHerd has reduced our testing and bug-fixing time by up to 25% per project.
  • BugHerd has increased client satisfaction by making it painless to provide us feedback and report bugs during the final phase of the website project.
  • BugHerd has also decreased the time that our project managers have to spend tracking bugs and reporting to the development team.
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No answers on this topic
ScreenShots

BugHerd Screenshots

Screenshot of Example of BugHerd’s dashboard.Screenshot of Example of comments left for developers on BugHerd.