BugTracker.net vs. Screenful

See above. Recommended questions: What type of feedback or tracking will we be doing? Will this need to be client-facing? How will we track content edits? How many users will be assigned to issues in a given project?

Incentivized

I feel for collaborative teams who like to work together, Screenful can be a really effective platform. For example, I clearly see the benefit for sales, account management, and marketing teams to collaborate using this dashboard. When I used it, it really made our work easy. On the flip side, I feel teams who rather work in silos, this tool is not a good return on investment.

Incentivized

• Ability to split our multiple projects and assign a user base.
• Ability to set permissions based on user base/ roles.
• Customization of fields on a project level.

Incentivized

• Burndown charts.
• Milestone completion.
• Team task allocation and man hours spent.

Incentivized

• User interface for client-facing feedback
• Content and design updates tracking

Incentivized

• I feel there is room for improvement when it comes to supporting guides, knowledge centers.
• Also, customer support options might a good resource to have.
• I have always liked tools that show what similar teams are doing to use the tool. Like a case study. I did not find that here.

Incentivized

I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.

Incentivized

I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes.

Incentivized

Screenful has a clear advantage over Tableau because it is much easier to integrate with Jira and GitHub. Screenful gives powerful ready-made project planning visualisations that would be difficult to build from Tableau. Screenful is also much better than Geckoboard in terms of integration with Jira and GitHub as well as better project planning visualisations.

Incentivized

• Decreased turn around time for defect fixes.
• Smoother builder deploys
• Clearer communication from QA to Dev Team

Incentivized

• In terms of ROI and value there has been a positive impact for sure.
• In terms of product updates and new integrations, I feel there is room for improvement.
• It gets the basic features and APIs right which I love.

Incentivized