Bytes Route vs. Userlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bytes Route
Score 9.0 out of 10
Small Businesses (1-50 employees)
Bytes Route is a codeless tool that enables non-tech people to provide in-app guides and tooltips for a smooth onboarding experience. It is designed to be straightforward so that it doesn’t require a developer or a consultant to use. It aims to enable the user to publish a first product tour in less than 2 minutes. *The initial set-up requires a one-time code snippet insertion in a web domain (near the end of the pages, right before the closing tag) to make the connection…
$0
per month team
Userlane
Score 9.8 out of 10
Enterprise companies (1,001+ employees)
The technology developed by Userlane is designed to guide users through software like a GPS turn-by-turn navigation system. The vendor says this allows every user to operate even complex software on a professional level without any learning curve. Userlane includes interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them live within the…N/A
Pricing
Bytes RouteUserlane
Editions & Modules
Free
$0
per month team
Startup
$19
per month team
Growth
$29
per month team
No answers on this topic
Offerings
Pricing Offerings
Bytes RouteUserlane
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details—The pricing is heavily dependent on your requirements therefore we ask you to contact us directly.
More Pricing Information
Community Pulse
Bytes RouteUserlane
Top Pros
Top Cons
Best Alternatives
Bytes RouteUserlane
Small Businesses
Pendo.io
Pendo.io
Score 8.3 out of 10
Pendo.io
Pendo.io
Score 8.3 out of 10
Medium-sized Companies
Whatfix
Whatfix
Score 9.3 out of 10
Whatfix
Whatfix
Score 9.3 out of 10
Enterprises
Whatfix
Whatfix
Score 9.3 out of 10
Whatfix
Whatfix
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bytes RouteUserlane
Likelihood to Recommend
9.0
(1 ratings)
9.1
(4 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Bytes RouteUserlane
Likelihood to Recommend
Caphyon
Bytes Route is very well suited for startups or small companies that want to provide their customers with a quick onboarding session that gets them acquainted with their app. It can also be used to provide on-demand tours for users that want to learn how to perform some specific actions, such as changing an account setting or changing something in their profile/dashboard, things that might be buried within multiple menus
Read full review
Userlane
Well suited:
  • Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast
  • Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users
  • Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain
Not so well suited:
  • Desktop apps -- > Doesn't really work for desktop
  • Mobile apps --> Limited support, only works for web-based mobile apps
  • Small user base (less than 50 users) --> Not required when there are only a few users
Read full review
Pros
Caphyon
  • onboarding tours
  • new user guides
  • onboarding experiences
Read full review
Userlane
  • Unbiased people and company.
  • Professional team.
  • Solution oriented team.
Read full review
Cons
Caphyon
  • no support for images
  • no support for more modals
  • no segmentation yet
Read full review
Userlane
  • Need to Improve User level analytics
  • Need to Improve UX/UI
  • Need to improve reporting
  • More option to export the analytics report ,Currently you can export in PDF.
Read full review
Usability
Caphyon
No answers on this topic
Userlane
  • Easy to use content editor, no specific knowledge needed
  • Super fast to create interactive guides, went live within days
  • Clean and actionable analytics, not too bloated
Read full review
Alternatives Considered
Caphyon
Bytes Route is simpler to use than the above competitors. It also has a cheaper price. It provides the bare minimum to create a tour, but this is sometimes better than having a bloated menu full of options that are confusing to understand how to use. It also helps that it provides an extensive documentation
Read full review
Userlane
I haven't used any other to much extent.
Read full review
Return on Investment
Caphyon
No answers on this topic
Userlane
  • Higher conversion rate.
  • Less support needed.
  • Proactive communication solves the most user questions.
Read full review
ScreenShots

Bytes Route Screenshots

Screenshot of AnalyticsScreenshot of Tour editingScreenshot of Themes featureScreenshot of Creating a tourScreenshot of Team managementScreenshot of Pricing plans

Userlane Screenshots

Screenshot of Explanation of the action which has to be taken by the user.