C3 AI Platform vs. Pipefy

For consultants like me, who are not interested in generic LLM's with very deployment costs and payback times, industry specific applications are essential. We are time-bound to deliver value to our clients whether it is improved productivity or revenue uplift, and for this particular reason C3 AI Platform is a particularly good choice.

Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.

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• Flexibility on process management.
• Internal automations and connections to different data bases and boards.
• Easily connection with external programs through API's.

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• I would like to be able to add a due date without a time attached.
• I would like to see completed tasks be deleted after a set amount of time.

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I’d give it 7.5/10. Its model-driven architecture is powerful for scaling enterprise AI, at pace but it definitely needs some heavy-lifting. The platform can be hard to grasp initially and the steep learning curve, makes change management very important. The framework can be a bit rigid for industry agnostic developers used to flexible, open-source tools. It is excellent for data orchestration but is not as lean as some of the low-code competitors.

Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept

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C3 AI Platform offers much faster deployment through pre-built, industry-specific apps, and comfortably beats the others when it comes to time to deployment and scalability. Palantir on the other hand requires heavy custom engineering. C3 AI Platform does lack the open-source flexibility of Databricks and the cloud native scale of Vertex. I would prefer C3 AI Platform for turnkey enterprise solutions, but for other use cases it can be a bit more complex vs the other three due to its "back-box" environment.

We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.

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• Our processes are more organized and we are not missing any steps.
• We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
• We are able to keep track of customer billing changes easier.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info