CA Dispatch vs. PaperCut vs. Ricoh InfoPrint

For environments that have multiple different departments or programs that would like to have printing costs tracked. The exact costs per page printed can be changed within the software - so exact costs can be calculated and billed back appropriately. It also makes printer management easier as you can see toner levels and any issues the printer may have remotely without having to utilize the printers GUI at all. Scan to folder/email options can be done on the admin side, so that it makes things easier for users

Incentivized

• Centralized printing via virtual hold / release queues.
• Confidential and secure printing via card authentication.
• Scan to folder/email integration with Active Directory.
• Printer specific scripting actions give you a ton of options. The canned scripts are super helpful as they are prebuilt and need very little modification.
• Overall printing reports are very informative.
• Mobility Print gives you a great solution for printing from Chromebook devices.

Incentivized

• Not accounting for jobs that did not release.
• Ensuring that jobs sent through are processed.
• Greater description of tree size etc for reference.

Incentivized

PaperCut is simply a solid product. PaperCut has been the ignition our company needed to take control of our budgets and also our carbon footprint. Through software we can manage our printing network with greater efficiency, reduce costs and enable our end users to take responsibility for their printing habits in a controlled way. The software is easy to deploy and integrates well with our windows based systems. We can easily delegate more advanced controls to power users and the controls are compatible with all major MFD hardware vendors.

Incentivized

The user community for PaperCut is smaller than other products we use in HR, IT, marketing and project management. We had an account manager assigned to us. Whenever we had any issues we would email him. The account manager was acting as an interface with the developers and other teams. The response times were reasonable.

Incentivized

PaperCut was more user friendly for our higher ed situation and had a great sales pitch from the reseller we got it from.

Incentivized

• Reduction in paper usage due to prints only being printed when a user swipes in
• Less overhead managing the printer environment, no need to manually update address for scan to email etc
• One printer that is deployed to all users client computers making deployment really easy.

Incentivized