3 Ratings
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Score 3.1 out of 100
66 Ratings
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Score 7.6 out of 100

Feature Set Ratings

    Monitoring Tasks

    6.0

    CA Unicenter NSM (Discontinued)

    60%

    SolarWinds ipMonitor

    Feature Set Not Supported
    N/A
    CA Unicenter Network and Systems Management (Discontinued) ranks higher in 1/1 features

    Automated alerts and notifications

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Management Tasks

    6.0

    CA Unicenter NSM (Discontinued)

    60%

    SolarWinds ipMonitor

    Feature Set Not Supported
    N/A
    CA Unicenter Network and Systems Management (Discontinued) ranks higher in 3/3 features

    Patch Management

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Service configuration management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Software and hardware inventory

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Reporting

    5.5

    CA Unicenter NSM (Discontinued)

    55%

    SolarWinds ipMonitor

    Feature Set Not Supported
    N/A
    CA Unicenter Network and Systems Management (Discontinued) ranks higher in 4/4 features

    Performance data reports

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Customizable reporting

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Data visualization

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Risk analysis

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Security

    2.0

    CA Unicenter NSM (Discontinued)

    20%

    SolarWinds ipMonitor

    Feature Set Not Supported
    N/A
    CA Unicenter Network and Systems Management (Discontinued) ranks higher in 1/1 features

    Antivirus and malware management

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    Network Performance Monitoring

    CA Unicenter NSM (Discontinued)

    Feature Set Not Supported
    N/A
    7.9

    SolarWinds ipMonitor

    79%
    SolarWinds ipMonitor ranks higher in 5/5 features

    Automated network device discovery

    N/A
    0 Ratings
    8.1
    81%
    10 Ratings

    Network monitoring

    N/A
    0 Ratings
    8.6
    86%
    23 Ratings

    Alerts

    N/A
    0 Ratings
    8.6
    86%
    23 Ratings

    Network mapping

    N/A
    0 Ratings
    7.7
    77%
    19 Ratings

    Customizable reports

    N/A
    0 Ratings
    6.4
    64%
    23 Ratings

    Attribute Ratings

    • SolarWinds ipMonitor is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    3.0

    CA Unicenter NSM (Discontinued)

    30%
    1 Rating
    7.8

    SolarWinds ipMonitor

    78%
    23 Ratings

    Likelihood to Renew

    CA Unicenter NSM (Discontinued)

    N/A
    0 Ratings
    8.2

    SolarWinds ipMonitor

    82%
    1 Rating

    Usability

    CA Unicenter NSM (Discontinued)

    N/A
    0 Ratings
    8.2

    SolarWinds ipMonitor

    82%
    6 Ratings

    Support Rating

    2.0

    CA Unicenter NSM (Discontinued)

    20%
    2 Ratings
    8.8

    SolarWinds ipMonitor

    88%
    8 Ratings

    Likelihood to Recommend

    Broadcom

    It's a decent system if you're a pure IT shop and want to become ITIL-aligned. It forces everyone into an ITIL mentality - service level agreements, change management, and asset tracking. It's very rote, for better and for worse. It's not appropriate at all as a customer-facing or non-IT facing self-service tool. You will never get your end users to really understand how to use the interface.
    Read full review

    SolarWinds

    SolarWinds ipMonitor is well suited in situation where customer do not wants to hold the responsibility of underlying monitoring infrastructure management such as Servers, Database, website and their high availability. And of course when you need Network, Servers, Services fault and performance monitoring. When you have specialized network monitoring requirement such as Configuration backup, netflow traffic analysis then this is not the right tool.
    Read full review

    Pros

    Broadcom

    • ITIL ticketing (incidents, problems, etc.).
    • Change orders.
    • Matching up its asset management system with incidents/change orders.
    Read full review

    SolarWinds

    • ipMonitor is well suited to use SNMP sources to monitor up states and usage such as network interfaces
    • ipMonitor does a great job of measuring bandwidth usage and delivering a long term 'picture' of usage
    • ipMonitor has an exceptional interface that is easy to use and simple to navigate
    Read full review

    Cons

    Broadcom

    • The user interface (UX) is antiquated and clunky. Compared to ServiceNow, it feels like it's 15 years behind.
    • It's complicated - We do routine internal training just to get people to use it correctly.
    • It doesn't have an automated way of discovering assets. Everything has to be force-fed.
    Read full review

    SolarWinds

    • It is a very complete and versatile software, but its price can be somewhat high for small companies.
    • During the analysis of the collected data the process can be somewhat slow, so it takes more time than expected.
    • Its configuration process can be somewhat complex since it requires several configurations so having prior knowledge is helpful.
    Read full review

    Pricing Details

    CA Unicenter NSM (Discontinued)

    Starting Price

    Editions & Modules

    CA Unicenter NSM (Discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      SolarWinds ipMonitor

      Starting Price

      $1,570 installation

      Editions & Modules

      SolarWinds ipMonitor editions and modules pricing
      EditionModules
      ipMonitor -2500 Monitors$57701
      ipMonitor - 1000 Monitors$26202
      ipMonitor - 500 Monitors$15703

      Footnotes

      1. installation
      2. installation
      3. installation

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Broadcom

      No answers on this topic

      SolarWinds

      I have very few pieces of software, that are specific to IT and IT services, that just work. Honestly, I don't need the support as it never breaks, but I believe in rewarding vendors that make valuable products
      Read full review

      Usability

      Broadcom

      No answers on this topic

      SolarWinds

      SolarWinds ipMonitor is a perfectly decent network mapper and performance metric gatherer, but it is held back by the UI, which can be hard to navigate once you have more than a couple dozen assets in there. It is fairly priced, but it also sometimes takes a really long time before results come in.
      Read full review

      Support Rating

      Broadcom

      We have to hire 2 full-time 3rd-party consultants to run this application. That tells me it's not a very IT-friendly, vendor-supported application. Compare that with, say, SolarWinds, which is much easier for regular IT staff to customize without sacrificing features and capability. Sure, we have to bring in Loop1 to consult for us when we need to do a major SolarWinds config change or need a really unusual custom query built, but we never need more than 10 hours of consulting per month.
      Read full review

      SolarWinds

      Although I had not much support ticket with ipMonitor support team but I can share my overall experience with SolarWinds products and support team. I am working with SolarWinds support team since last 7 years and in last 2-3 years I have seen a significant improvement in knowledge documentation which is helping end users to troubleshoot problems by themselves. Apart from this SolarWinds phone call based support is very nice as tickets and emails might take some time but a direct phone call can get your job done quickly comparatively.
      Read full review

      Alternatives Considered

      Broadcom

      I did not select CA. If it were up to me, I would migrate us to ServiceNow. The user interface on ServiceNow is 100% more modern and 200% more user friendly. With ServiceNow, the front page for end users makes it clear: one button that says "Ask for something" and one button that says "Report a problem". That's what our end users need. The biggest problem we have in our organization is that our end users don't report issues to the Help Desk often enough and rarely ask for things through the Help Desk. A clean, simple self-service option like this would open up a world of new information for our customer service team.
      Read full review

      SolarWinds

      We were trying to evaluate different providers and ipMonitor suited us because we had on-prem and cloud instances and management decided to check the paid tool. The ipMonitor is a very responsive tool and it served the purpose well but as IT is evolving and needs are changing, we discontinued the ipMonitor and shifted to Zabbix due to the customization which was the need at the time.
      Read full review

      Return on Investment

      Broadcom

      • It helped make us an ITIL shop.
      • It was integral during our large IT consolidation 10 years ago in merging 10 different IT departments into one by converging on one ticketing system for all IT issues.
      • Its lack of user-friendliness has gated us from being able to deploy a true self-service IT help desk.
      Read full review

      SolarWinds

      • We currently use an outside service to monitor critical network nodes. We will do away with that service shortly.
      • We no longer have to wait to hear from our users if there is a network device down. We will be proactively alerted and we can begin to remediate immediately helping to limit downtime.
      • After initial setup and some tweaking, it requires little to no time to maintain.
      Read full review

      Screenshots

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