CA Unicenter Network and Systems Management (Discontinued) vs. SolarWinds ipMonitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CA Unicenter NSM (Discontinued)
Score 3.1 out of 10
N/A
Unicenter Network and Systems Management (Unicenter NSM) from CA Technologies reached end of life (EOL) in 2015.N/A
SolarWinds ipMonitor
Score 8.3 out of 10
N/A
SolarWinds ipMonitor is a lightweight performance monitoring tool. It enables monitoring from a single console and out-of-the-box visibility, with some automation available.
$1,570
installation
Pricing
CA Unicenter Network and Systems Management (Discontinued)SolarWinds ipMonitor
Editions & Modules
No answers on this topic
ipMonitor - 500 Monitors
$1570
installation
ipMonitor - 1000 Monitors
$2620
installation
ipMonitor -2500 Monitors
$5770
installation
Offerings
Pricing Offerings
CA Unicenter NSM (Discontinued)SolarWinds ipMonitor
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CA Unicenter Network and Systems Management (Discontinued)SolarWinds ipMonitor
Top Pros
Top Cons
Features
CA Unicenter Network and Systems Management (Discontinued)SolarWinds ipMonitor
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
CA Unicenter Network and Systems Management (Discontinued)
6.0
1 Ratings
28% below category average
SolarWinds ipMonitor
-
Ratings
Automated alerts and notifications6.01 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
CA Unicenter Network and Systems Management (Discontinued)
6.0
1 Ratings
21% below category average
SolarWinds ipMonitor
-
Ratings
Patch Management5.01 Ratings00 Ratings
Service configuration management8.01 Ratings00 Ratings
Software and hardware inventory5.01 Ratings00 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
CA Unicenter Network and Systems Management (Discontinued)
5.5
1 Ratings
32% below category average
SolarWinds ipMonitor
-
Ratings
Performance data reports5.01 Ratings00 Ratings
Customizable reporting7.01 Ratings00 Ratings
Data visualization5.01 Ratings00 Ratings
Risk analysis5.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
CA Unicenter Network and Systems Management (Discontinued)
2.0
1 Ratings
107% below category average
SolarWinds ipMonitor
-
Ratings
Antivirus and malware management2.01 Ratings00 Ratings
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
CA Unicenter Network and Systems Management (Discontinued)
-
Ratings
SolarWinds ipMonitor
6.7
24 Ratings
21% below category average
Automated network device discovery00 Ratings6.710 Ratings
Network monitoring00 Ratings8.024 Ratings
Alerts00 Ratings8.223 Ratings
Network mapping00 Ratings6.619 Ratings
Customizable reports00 Ratings4.223 Ratings
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CA Unicenter Network and Systems Management (Discontinued)SolarWinds ipMonitor
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User Ratings
CA Unicenter Network and Systems Management (Discontinued)SolarWinds ipMonitor
Likelihood to Recommend
3.0
(1 ratings)
8.9
(24 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(1 ratings)
Usability
-
(0 ratings)
8.2
(6 ratings)
Support Rating
2.0
(1 ratings)
8.8
(7 ratings)
User Testimonials
CA Unicenter Network and Systems Management (Discontinued)SolarWinds ipMonitor
Likelihood to Recommend
Discontinued Products
It's a decent system if you're a pure IT shop and want to become ITIL-aligned. It forces everyone into an ITIL mentality - service level agreements, change management, and asset tracking. It's very rote, for better and for worse. It's not appropriate at all as a customer-facing or non-IT facing self-service tool. You will never get your end users to really understand how to use the interface.
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SolarWinds
SolarWinds ipMonitor is well suited in situation where customer do not wants to hold the responsibility of underlying monitoring infrastructure management such as Servers, Database, website and their high availability. And of course when you need Network, Servers, Services fault and performance monitoring. When you have specialized network monitoring requirement such as Configuration backup, netflow traffic analysis then this is not the right tool.
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Pros
Discontinued Products
  • ITIL ticketing (incidents, problems, etc.).
  • Change orders.
  • Matching up its asset management system with incidents/change orders.
Read full review
SolarWinds
  • Both network devices and servers may be easily located on the network.
  • It notifies the user whenever any network device undergoes a change in status.
  • Powerful reporting capabilities that provide vital data about your network's devices (uptime, space, utilization of resources on your devices)
Read full review
Cons
Discontinued Products
  • The user interface (UX) is antiquated and clunky. Compared to ServiceNow, it feels like it's 15 years behind.
  • It's complicated - We do routine internal training just to get people to use it correctly.
  • It doesn't have an automated way of discovering assets. Everything has to be force-fed.
Read full review
SolarWinds
  • It is a very complete and versatile software, but its price can be somewhat high for small companies.
  • During the analysis of the collected data the process can be somewhat slow, so it takes more time than expected.
  • Its configuration process can be somewhat complex since it requires several configurations so having prior knowledge is helpful.
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Likelihood to Renew
Discontinued Products
No answers on this topic
SolarWinds
I have very few pieces of software, that are specific to IT and IT services, that just work. Honestly, I don't need the support as it never breaks, but I believe in rewarding vendors that make valuable products
Read full review
Usability
Discontinued Products
No answers on this topic
SolarWinds
SolarWinds ipMonitor is a perfectly decent network mapper and performance metric gatherer, but it is held back by the UI, which can be hard to navigate once you have more than a couple dozen assets in there. It is fairly priced, but it also sometimes takes a really long time before results come in.
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Support Rating
Discontinued Products
We have to hire 2 full-time 3rd-party consultants to run this application. That tells me it's not a very IT-friendly, vendor-supported application. Compare that with, say, SolarWinds, which is much easier for regular IT staff to customize without sacrificing features and capability. Sure, we have to bring in Loop1 to consult for us when we need to do a major SolarWinds config change or need a really unusual custom query built, but we never need more than 10 hours of consulting per month.
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SolarWinds
Although I had not much support ticket with ipMonitor support team but I can share my overall experience with SolarWinds products and support team. I am working with SolarWinds support team since last 7 years and in last 2-3 years I have seen a significant improvement in knowledge documentation which is helping end users to troubleshoot problems by themselves. Apart from this SolarWinds phone call based support is very nice as tickets and emails might take some time but a direct phone call can get your job done quickly comparatively.
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Alternatives Considered
Discontinued Products
I did not select CA. If it were up to me, I would migrate us to ServiceNow. The user interface on ServiceNow is 100% more modern and 200% more user friendly. With ServiceNow, the front page for end users makes it clear: one button that says "Ask for something" and one button that says "Report a problem". That's what our end users need. The biggest problem we have in our organization is that our end users don't report issues to the Help Desk often enough and rarely ask for things through the Help Desk. A clean, simple self-service option like this would open up a world of new information for our customer service team.
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SolarWinds
We were trying to evaluate different providers and ipMonitor suited us because we had on-prem and cloud instances and management decided to check the paid tool. The ipMonitor is a very responsive tool and it served the purpose well but as IT is evolving and needs are changing, we discontinued the ipMonitor and shifted to Zabbix due to the customization which was the need at the time.
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Return on Investment
Discontinued Products
  • It helped make us an ITIL shop.
  • It was integral during our large IT consolidation 10 years ago in merging 10 different IT departments into one by converging on one ticketing system for all IT issues.
  • Its lack of user-friendliness has gated us from being able to deploy a true self-service IT help desk.
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SolarWinds
  • We currently use an outside service to monitor critical network nodes. We will do away with that service shortly.
  • We no longer have to wait to hear from our users if there is a network device down. We will be proactively alerted and we can begin to remediate immediately helping to limit downtime.
  • After initial setup and some tweaking, it requires little to no time to maintain.
Read full review
ScreenShots

SolarWinds ipMonitor Screenshots

Screenshot of Screenshot of Screenshot of Easy to navigate GUI interfaceScreenshot of Remediation FunctionalityScreenshot of Network Discovery Wizard