TrustRadius

Cake ERP vs. CardConnect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cake ERP
Score 0.0 out of 10
N/A
N/A
$2.29
per month
CardConnect
Score 9.0 out of 10
N/A
CardConnect is a point-of-sale software solution with features such as payment security and enterprise integration. It was acquired by First Data in July 2017, and is now owned and supported by Fiserv since the Fiserv/First Data merger (July 2019).N/A
Pricing
Cake ERPCardConnect
Editions & Modules
Basic
$2.29
per month
No answers on this topic
Offerings
Pricing Offerings
Cake ERPCardConnect
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Cake ERPCardConnect
User Ratings
Cake ERPCardConnect
Likelihood to Recommend
-
(0 ratings)
1.7
(4 ratings)
Support Rating
-
(0 ratings)
1.3
(2 ratings)
User Testimonials
Cake ERPCardConnect
Likelihood to Recommend
NL Informatica
No answers on this topic
Fiserv
CardConnect is a good option for payment capture, but getting less experienced stores up and running takes significant effort compared to other processors we use. This seems to be due to poor communication since there isn't a dedicated rep familiar with the use case like we have with other processors.
Verified User
Anonymous
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Pros
NL Informatica
No answers on this topic
Fiserv
  • Monitoring payments.
  • For payment, there is an online user interface.
  • Creating pre-made personalized billing bundles.
HK
Hamim Khan
Senior Product Manager
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Cons
NL Informatica
No answers on this topic
Fiserv
  • customer service
  • stealing money
  • unclear contract/forever changing contract terms
Melanie Rongone | TrustRadius Reviewer
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Support Rating
NL Informatica
No answers on this topic
Fiserv
CardConnect does not solve problems or have managers or supervisors that exist do so. Voicemail box of the appointed representative remains full when you need to reach them. Representative will fail to read email if "lengthy". When you call for customer service you are skirted around from department to department, and specific questions are not answered.
Melanie Rongone | TrustRadius Reviewer
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Alternatives Considered
NL Informatica
No answers on this topic
Fiserv
We are considering moving to stripe soon. We find their POS to be comparable but their online processing features are integrated with far more platforms.
Thomas Pittman | TrustRadius Reviewer
Thomas Pittman
Director of Marketing
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Return on Investment
NL Informatica
No answers on this topic
Fiserv
  • It has been easy to configure.
  • it has boosted our sales at the client interest.
HK
Hamim Khan
Senior Product Manager
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ScreenShots