Calendly vs. ChiroTouch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Calendly
Score 9.1 out of 10
N/A
Calendly helps organizations globally automate the meeting lifecycle by removing the scheduling back and forth, with the goal of enabling companies to close deals, hire candidates faster, and build relationships.
$12
per month per seat
ChiroTouch
Score 4.9 out of 10
N/A
ChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.
$159
per month
Pricing
CalendlyChiroTouch
Editions & Modules
Standard
$10
per month (billed annually) per seat
Teams
$16
per month (billed annually) per seat
Enterprise
Starts at $15k
per year
ChiroTouch
$159.00
per month
Offerings
Pricing Offerings
CalendlyChiroTouch
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly billing also available.
More Pricing Information
Community Pulse
CalendlyChiroTouch
Best Alternatives
CalendlyChiroTouch
Small Businesses
vCita
vCita
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
LeanData
LeanData
Score 9.0 out of 10

No answers on this topic

Enterprises
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CalendlyChiroTouch
Likelihood to Recommend
9.4
(90 ratings)
10.0
(5 ratings)
Likelihood to Renew
9.1
(2 ratings)
10.0
(1 ratings)
Usability
10.0
(4 ratings)
9.0
(2 ratings)
Availability
-
(0 ratings)
7.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
8.7
(32 ratings)
10.0
(2 ratings)
Online Training
-
(0 ratings)
5.0
(1 ratings)
Implementation Rating
-
(0 ratings)
3.0
(1 ratings)
Product Scalability
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
CalendlyChiroTouch
Likelihood to Recommend
Calendly
It's well suited for music students' lessons. It's well suited for online coaching, primarily through places like Zoom and more. It helps simplify things for your clients, lets you program your schedule, and allows it all to go automatically! If you are working with a senior population, it may be a little tricky for them to sign up and then really hard for them to cancel lessons. There isn't a way to go to the site and cancel. You have to pull up the confirmed email and cancel from there, but people can lose emails.
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ChiroTouch
ChiroTouch has helped us maintain more accurate records, notes, billing, and the text reminders help to ensure the patients remember their appointment which keeps our numbers good.
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Pros
Calendly
  • Sync with multiple calendar types so my schedule is always current.
  • Integration with Zoom to schedule meetings, send invites, and populate my Zoom app accordingly.
  • Automatic email communication to all parties with all relevant details in a clear format.
  • Allowing team members to do the same in a way that I'm also notified of what meetings are taking place saves a lot of time in terms of coordinating to find out what other people are doing.
  • Well-designed interface that simplifies everything down to its clearest expression. Language instruction and interaction are wonderfully simple and clear.
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ChiroTouch
  • Allows for a lot of customization that can make the software work well for small and large practices
  • Can really replace anything you would normally put in a paper chart or use other programs for, with a few exceptions.
  • Manages all your patient data in one place
  • Uses iPad apps as well as desktop applications
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Cons
Calendly
  • After a meeting is booked, having the ability to change the location without canceling the entire booking.
  • Being able to offer 2 different locked in locations for certain time periods of the day within the same event. So you're not having to create 2 events for the same thing, only different locations.
  • Giving users permission to create their own routing forms. We run an independent business model where our users like to have control over their subscriptions.
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ChiroTouch
  • There is quite a bit to learn, even if you have experience with other EHR systems like I did, and required our staff and providers time and patience to get accustomed to it. It may be helpful for the Chirotouch team to develop a curriculum of sorts to navigate practices through learning the system in a logical way.
  • The EHR system is higher in price than other comparable systems, especially with all the add-ons - it would be nice if Chirotouch were a little more transparent about what you get when purchasing the item off the shelf, and, more importantly, what features are not included without a package upgrade.
  • The graphic layout and color scheme isn't as "pretty" as other EHR systems I've worked with, and actually looks quite outdated. It might be worthwhile for Chirotouch to work with graphic designers to make the interface a little more aesthetically pleasing.
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Likelihood to Renew
Calendly
For all reasons like workflows, UI, and the way Calendly keeps all of us engaged through the Collective forum. It's indeed undeniable that no other product covers all business needs like Calendly does. On the other side, this has also reduced the workload by enabling us to focus more on other tasks for the day
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ChiroTouch
ChiroTouch has the best customer service I have ever dealt with. They software literally makes my life easier and the office runs smoothly
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Usability
Calendly
Calendly is extremely easy to use for selecting times and days for meetings. From my end, it's very easy to indicate the days and times that I am available for meetings. I have used other scheduling products, but Calendly has the smoothest way of operating. I highly recommend it for scheduling meetings
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ChiroTouch
It is fine once it is up and running, but the customization takes a long time, does not have some things setup in advance that seem very straight forward, and for most people the learning curve is very high for learning the system even once it is properly setup and customized. However, it is "fine" not particularly impressive. Additionally, their customer support and training is substandard.
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Reliability and Availability
Calendly
No answers on this topic
ChiroTouch
Sometimes we get weird error messages. We have been having a problem with our check-in computer and ChiroTouch hasn't been able to figure out the problem
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Performance
Calendly
No answers on this topic
ChiroTouch
Generally we never have problems with speed. If we have, it's been because we needed to perform software updates, and then it went back to working quickly.
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Support Rating
Calendly
There is a lot of support for Calendly. Whenever I have had issues navigating through it, especially as a new user, I found multiple support on the web addressing my questions or concerns. There is a lot of in app informative notes accessible to users to navigate through Calendly when needed.
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ChiroTouch
A+ Customer Support in all areas of ChiroTouch!
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Online Training
Calendly
No answers on this topic
ChiroTouch
The particular person we were assigned was not very well versed in the software. Several things we asked about we were told we not possible, and then I later figure out how to do them by myself after getting to know the software. I guess that is what comes from trainers who use the system in theory but not in an actual office. They are basically reading off a script that guides you how to set things up, nothing more. If she didn't know the answer, she didn't research it, she just told us it wasn't possible. However, it was a multi-session training spread out over a couple weeks and they did walk you through all the basics. It does take a lot of customization, so this was appreciated. It would have been very intimidating to do without guided support sessions.
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Implementation Rating
Calendly
No answers on this topic
ChiroTouch
If you are not happy with your trainer, ask for someone new.
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Alternatives Considered
Calendly
When I started using it, there were not many competitors in this space. I've seen some like Mixmax that seem to work well for solopreneurs or where free version might be better than Calendly's free version. I use the paid version of Calendly and it's just kept serving us well so why change?
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ChiroTouch
We had been using medisoft before and it wasn't organized enough or clear enough for insurance billing, coding and doctors notes. Chirotouch solved all of these problems with the additional bonus of being customizable
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Scalability
Calendly
No answers on this topic
ChiroTouch
It's reliable, though occasionally has connectivity issues. Their support says it's our computing issue, not the software, but we don't have similar problems with other software. Definitely needs to be backed up daily. We use ChiroTouch's backup and it works well
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Return on Investment
Calendly
  • Positive: When people want to meet, I can simply send my Calendly link and it takes less than 5 seconds to do.
  • Positive: It integrates well with Zoom, which means that by default all my appointments include Zoom information for a remote call.
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ChiroTouch
  • ChiroTouch helps cut out errors that cause delays in insurance payments which is always good for the bottom line.
  • ChiroTouch's scheduling and text reminders help us keep the patient notified of upcoming appointments.
  • We love the feature that allows us to set it and forget it ex: retention texts, b-day texts, mass notification texts.
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ScreenShots

Calendly Screenshots

Screenshot of how to share a scheduling linkScreenshot of automated workflowsScreenshot of browser extensionsScreenshot of routing formsScreenshot of round robin & collective eventsScreenshot of admin management