Making Scheduling Easier One Day At A Time Using Calendly.
October 21, 2020

Making Scheduling Easier One Day At A Time Using Calendly.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Calendly

At UPMC Calendly is being used to schedule physician, directors, supervisor meetings, one on one appointments, and company events being held. Calendly is used outside of my department but used frequently in my role specifically. The issue that the app addresses is planning events, meetings and any other event while knowing the all parties involved schedules. It resolves the issue of creating an event that conflicts with invited members schedules.
  • Calendly shows name of invited members and their schedules. This allows meetings to be made without having to go back and change times because of conflicting schedules.
  • It allows the invited member to view my schedule and choose a time that fits their availability. Members have an option to virtually choose a time slot without phone calls or any direct communication.
  • You can merge calendly with other calendars. This feature can serve as a reminder if you have a previous scheduled appointment on another calendar because calendly will now be aware.
  • I find it difficult to see how many people and who clicked the link to schedule an event but never actually confirmed and followed through.
  • Occasionally I have a 'glitchy' experience where the app runs extremely slow and occasionally will crash.
  • I find it difficult navigating through the settings. Settings appear to be hidden as sub-sections that are in the other preference page.
  • Positive impact: Avoiding missed monthly meetings by viewing supervisor's schedule ahead of time and scheduling it ahead of time with a time slot that fits my schedule.
  • Positive Impact: Allows my supervisor to spend one day making her available dates and times and then leaving it up to us (her employees) to choose a date and time on our own time not hers. No direct communication is needed for employees to schedule.
  • Positive Impact: Removing conflict, providing convenience, saving time and using saved time on other daily objectives.
I have never used or evaluated anything besides Calendly.
There is a lot of support for Calendly. Whenever I have had issues navigating through it, especially as a new user, I found multiple support on the web addressing my questions or concerns. There is a lot of in app informative notes accessible to users to navigate through Calendly when needed.
I gave Calendly an 8 because overall I think it is very much user friendly even for someone who has never used anything similar. The only issue I have had with usability is what I already stated about how the settings are in sub categories making some things difficult to find at first.

Do you think Calendly delivers good value for the price?

Yes

Are you happy with Calendly's feature set?

Yes

Did Calendly live up to sales and marketing promises?

Yes

Did implementation of Calendly go as expected?

Yes

Would you buy Calendly again?

Yes

A scenario where Calendly is well suited is when you are a supervisor in a department and have month one on one meetings with you employees. Employees are able to access supervisor schedule and pick a time slot that they are able to meet.

A less appropriate scenario would be a company that does not utilize meetings, and events as much.