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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallFire

    Score9.7 out of 10
    N/ACallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

    $99

    per month

    TIBCO BusinessEvents

    Score6.3 out of 10
    N/AEnterprises are surrounded by hundreds of thousands of events that occur continuously. Hidden amongst them can be stalled business processes, opportunities for value creation, potential fraud, dissatisfied customers, failing equipment, and more. TIBCO BusinessEvents® proactively identifies these critical events, responds intelligently in real-time to navigate the fast-moving business environments and optimize outcomes. Decision-making in businesses requires a comprehensive…N/A
    Pricing
    CallFireTIBCO BusinessEvents
    Editions & Modules
    Lite
    $99.00
    per month
    Startup
    $199.00
    per month
    Grow
    $299.00
    per month
    Pro
    $599.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CallFireTIBCO BusinessEvents
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    CallFireTIBCO BusinessEvents
    Cloud PBX
    Comparison of Cloud PBX features of CallFire and TIBCO BusinessEvents
    Feature
    CallFire
    7.6
    11 Ratings
    4% below category average
    TIBCO BusinessEvents
    -
    Ratings
    Hosted PBX6.02 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)9.07 Ratings00 Ratings
    User templates7.04 Ratings00 Ratings
    Call reports7.210 Ratings00 Ratings
    Directory of employee names9.05 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of CallFire and TIBCO BusinessEvents
    Feature
    CallFire
    9.3
    10 Ratings
    12% above category average
    TIBCO BusinessEvents
    -
    Ratings
    Answering rules8.07 Ratings00 Ratings
    Call recording10.010 Ratings00 Ratings
    Call park8.53 Ratings00 Ratings
    Call screening10.04 Ratings00 Ratings
    Message alerts10.05 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of CallFire and TIBCO BusinessEvents
    Feature
    CallFire
    10.0
    1 Ratings
    23% above category average
    TIBCO BusinessEvents
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of CallFire and TIBCO BusinessEvents
    Feature
    CallFire
    8.3
    2 Ratings
    5% above category average
    TIBCO BusinessEvents
    -
    Ratings
    Mobile app for iOS8.52 Ratings00 Ratings
    Mobile app for Android8.01 Ratings00 Ratings
    Best Alternatives
    CallFireTIBCO BusinessEvents
    Small Businesses
    Aircall
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    No answers on this topic
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CallFireTIBCO BusinessEvents
    Likelihood to Recommend
    9.4
    (15 ratings)
    7.2
    (13 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CallFireTIBCO BusinessEvents
    Likelihood to Recommend
    CallFire
    If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
    Incentivized
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    Cloud Software Group
    TIBCO BusinessEvents is part of the CEP (Complex Event Processing) family, this means that it fits perfectly in all those scenarios where a correlation between incoming events is required. Where a stateful process is necessary. It does not fit well for a kind of Process Orchestrator scope, where simple events are coming in, and there is a well-defined behavior the system, would have on incoming request, and no particular reason to use a rule engine and its complexity. Anyway, there are particular cases where BusinessEvents would be a good actor in orchestrating a portion of CEP solutions activities
    Incentivized
    Read full review
    Pros
    CallFire
    • CallFire provides detailed analytics that show what/when callers select within the phone system
    • The text message broadcast feature is a game changer. This allows a company to dispatch text campaigns with specific calls-to-action, with tracking analytics.
    • The voice broadcast feature allows a mass automated message to be sent to client phones. This saves a lot of time when the same notification needs to go out to multiple clients.
    Incentivized
    Read full review
    Cloud Software Group
    • It allows us to build rule-based model-driven application, to collect, filter, analyze, correlate various business events in our real-time event flow
    • It makes various business applications/components easy to integrate (loosely decoupled but chained via the events flow) together
    • Its distributed rule engine and embedded in-memory data grid (ActiveSpace) gives us a lot of flexibility and room to play with a large amount of rules and data with high performance
    Incentivized
    Read full review
    Cons
    CallFire
    • The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
    • API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
    • The standard reports are generally sufficient, but there isn't any customization or intelligence available.
    Incentivized
    Read full review
    Cloud Software Group
    • Better integration with R versions and better debug for R-scripts in Spotfire. There are inconsistencies in syntactic expressions accepted by R-studio and not accepted in Spotfire. Accelerating the debug would be awesome. Having a command like View (data frame) that directly output in the dashboard would be a great accelerator.
    Incentivized
    Read full review
    Likelihood to Renew
    CallFire
    There is no reason not to, it has proven effective in the usage
    Read full review
    Cloud Software Group
    No answers on this topic
    Usability
    CallFire
    No answers on this topic
    Cloud Software Group
    TIBCO Business Events is one of the best in business and very well suitable for organization like ours where there are large volumes of data that need to be processed on daily basis. It helps in real time monitoring of data and supports writing complex rules which makes it easier to get the work done. It also helps in fraud detection by identifying suspicious activities and integrate with other systems for a comprehensive view.
    Incentivized
    Read full review
    Alternatives Considered
    CallFire
    CallFire has a pricing structure that is attractive to us as a small business. The "pay as you use" options helps us keep our overhead low, especially with so many softwares already in our tech stack. It's a tremendous value for the cost!
    Incentivized
    Read full review
    Cloud Software Group
    I was not part of evaluation of the products in this space in my organization. But I feel BE is better in terms of RIO if compared with some commercial products from Orcle, IBM and SAP. I strongly feel difficulty in using cloud native features is one big shortcoming in current product offering. This will tend customer like us to explore options that are well suited with ur cloud first vision.
    Incentivized
    Read full review
    Return on Investment
    CallFire
    • I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
    • Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.
    Incentivized
    Read full review
    Cloud Software Group
    • Positive : Real-time event stream processing helps handle transactions very efficiently.
    • Negative : Earlier versions of BE (5.0 & 5.1) had major issues in data handling in cache that impacted the data integrity of the application.
    • Positive : Decision Tables are a huge plus in TIBCO BE.
    Incentivized
    Read full review
    ScreenShots