What users are saying about
18 Ratings
18 Ratings
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Score 9.5 out of 101

Likelihood to Recommend

CallFire

If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
Chase Muehlheuser profile photo

Feature Rating Comparison

Cloud PBX

CallFire
7.6
Hosted PBX
CallFire
6.0
Multi-level Interactive Voice Response (IVR)
CallFire
8.0
User templates
CallFire
7.0
Call reports
CallFire
8.8
Directory of employee names
CallFire
8.3

Call Management

CallFire
8.8
Answering rules
CallFire
8.8
Call recording
CallFire
9.4
Call park
CallFire
8.5
Call screening
CallFire
8.3
Message alerts
CallFire
8.8

VoIP system collaboration

CallFire
10.0
Video conferencing
CallFire
10.0
Audio conferencing
CallFire
10.0

Mobile apps

CallFire
8.3
Mobile app for iOS
CallFire
8.5
Mobile app for Android
CallFire
8.0

Pros

CallFire

  • CallFire provides detailed analytics that show what/when callers select within the phone system
  • The text message broadcast feature is a game changer. This allows a company to dispatch text campaigns with specific calls-to-action, with tracking analytics.
  • The voice broadcast feature allows a mass automated message to be sent to client phones. This saves a lot of time when the same notification needs to go out to multiple clients.
Justin McClelland profile photo

Cons

CallFire

  • The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
  • API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
  • The standard reports are generally sufficient, but there isn't any customization or intelligence available.
Benjamin Cutler profile photo

Likelihood to Renew

CallFire

CallFire 9.0
Based on 1 answer
There is no reason not to, it has proven effective in the usage
No photo available

Alternatives Considered

CallFire

CallFire has a pricing structure that is attractive to us as a small business. The "pay as you use" options helps us keep our overhead low, especially with so many softwares already in our tech stack. It's a tremendous value for the cost!
Jason Revilla profile photo

Return on Investment

CallFire

  • I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
  • Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.
No photo available

Pricing Details

CallFire

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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