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CallFire Review: "Make the call, make the sale."
https://www.trustradius.com/voipCallFireUnspecified9.418101
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January 08, 2019

CallFire Review: "Make the call, make the sale."

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with CallFire

We have 6 locations though out South Texas. Each store will do a CallFire campaign when we have our promotions. I know for me when I can text several thousand leads at once it allows me to focus my time on other projects. I have sent voice messages as well during some of our larger sales events to reach a larger audience in a short time. It is a great time management tool to effectively communicate with potential customers.
  • Hitting a large audience in a short time.
  • It will scrub the DNC list.
  • Checks to see if I have the same number on there twice, removing it so I don't pay extra.
  • I would like to have a more detailed report on which person was engaged in the post.
  • I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
  • Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.
Whenever you need to reach a lot of people and you are short on time, or looking to better manage your time, CallFire is a great way to cover the need. CallFire can work for you outside of your regular business hours, so it's like extending your day. Let's you reach customers during the sweet time when you would like to.

CallFire Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
8
User templates
7
Call reports
7
Directory of employee names
7
Answering rules
8
Call recording
8
Call park
Not Rated
Call screening
8
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated