CallFire vs. Zello for Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallFire
Score 9.5 out of 10
N/A
CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.
$99
per month
Zello for Work
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Zello for Work is designed to turn any smartphone into a user-friendly push-to-talk (PTT) device on any network. This can be done with the user’s existing smartphones or ruggedized devices. Zello users can speak in groups or to direct contacts, decreasing nonessential noise in the work environment.
$8
per month
Pricing
CallFireZello for Work
Editions & Modules
Lite
$99.00
per month
Startup
$199.00
per month
Grow
$299.00
per month
Pro
$599.00
per month
Business
$6.80
per user/per month
Enterprise
Contact for quote
Offerings
Pricing Offerings
CallFireZello for Work
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$6 per user, per month
Additional DetailsZello for Work Hosted subscriptions are pre-paid but eligible for a 15% discount on all annual subscriptions. The Zello for Work Server price is a one time fee, with annual support being the only recurring payment. Support renewal is 20% of the cumulative cost of the server.
More Pricing Information
Community Pulse
CallFireZello for Work
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
CallFireZello for Work
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
CallFire
7.7
11 Ratings
6% below category average
Zello for Work
-
Ratings
Hosted PBX6.02 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)9.07 Ratings00 Ratings
User templates7.04 Ratings00 Ratings
Call reports7.310 Ratings00 Ratings
Directory of employee names9.05 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
CallFire
9.3
10 Ratings
10% above category average
Zello for Work
-
Ratings
Answering rules8.07 Ratings00 Ratings
Call recording10.010 Ratings00 Ratings
Call park8.53 Ratings00 Ratings
Call screening10.04 Ratings00 Ratings
Message alerts10.05 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
CallFire
10.0
1 Ratings
19% above category average
Zello for Work
-
Ratings
Video conferencing10.01 Ratings00 Ratings
Audio conferencing10.01 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
CallFire
8.3
2 Ratings
0% below category average
Zello for Work
-
Ratings
Mobile app for iOS8.52 Ratings00 Ratings
Mobile app for Android8.01 Ratings00 Ratings
Best Alternatives
CallFireZello for Work
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CallFireZello for Work
Likelihood to Recommend
9.5
(15 ratings)
-
(0 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
CallFireZello for Work
Likelihood to Recommend
CallFire
If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
Read full review
Zello Inc
No answers on this topic
Pros
CallFire
  • CallFire provides detailed analytics that show what/when callers select within the phone system
  • The text message broadcast feature is a game changer. This allows a company to dispatch text campaigns with specific calls-to-action, with tracking analytics.
  • The voice broadcast feature allows a mass automated message to be sent to client phones. This saves a lot of time when the same notification needs to go out to multiple clients.
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Zello Inc
No answers on this topic
Cons
CallFire
  • The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
  • API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
  • The standard reports are generally sufficient, but there isn't any customization or intelligence available.
Read full review
Zello Inc
No answers on this topic
Likelihood to Renew
CallFire
There is no reason not to, it has proven effective in the usage
Read full review
Zello Inc
No answers on this topic
Alternatives Considered
CallFire
CallFire has a pricing structure that is attractive to us as a small business. The "pay as you use" options helps us keep our overhead low, especially with so many softwares already in our tech stack. It's a tremendous value for the cost!
Read full review
Zello Inc
No answers on this topic
Return on Investment
CallFire
  • I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
  • Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.
Read full review
Zello Inc
No answers on this topic
ScreenShots

Zello for Work Screenshots

Screenshot of Zello's large push-to-talk button is user friendly for everyone. Users can also send photos or text enabled Call Alerts.Screenshot of Live user presence tells you who's available or busy.Screenshot of Speak to multiple people at a time using Zello Channels. Different types of channels allow you to turn them on/off.Screenshot of Replay messages easily with Zello History. You can also read your Call Alerts and view photos.Screenshot of Zello for Work lets you create users/channels, modify client settings, listen to Cloud History, and deploy applications from a centralized management console.Screenshot of Choose who users can listen and speak to with User Roles. You can create a channel where drivers don't have to hear each other to reduce the noise while they are driving!