What users are saying about
7 Ratings
10 Ratings
7 Ratings
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Score 5.8 out of 100
10 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Call Management

    6.6

    CallHippo

    66%

    Kixie

    Feature Set Not Supported
    N/A
    CallHippo ranks higher in 3/3 features

    Answering rules

    6.8
    68%
    5 Ratings
    N/A
    0 Ratings

    Call recording

    5.9
    59%
    5 Ratings
    N/A
    0 Ratings

    Call park

    7.1
    71%
    5 Ratings
    N/A
    0 Ratings

    Mobile apps

    5.6

    CallHippo

    56%

    Kixie

    Feature Set Not Supported
    N/A
    CallHippo ranks higher in 1/1 features

    Mobile app for Android

    5.6
    56%
    5 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Kixie is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    5.0

    CallHippo

    50%
    5 Ratings
    6.0

    Kixie

    60%
    2 Ratings

    Likelihood to Renew

    7.4

    CallHippo

    74%
    2 Ratings

    Kixie

    N/A
    0 Ratings

    Support Rating

    1.0

    CallHippo

    10%
    1 Rating

    Kixie

    N/A
    0 Ratings

    Likelihood to Recommend

    CallHippo

    Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?
    Read full review

    Kixie

    Suited if you want to hear old calls. Not suited for teaching new SDR's how to talk or what a good call is and why. Kixie doesn't transcribe either.
    Read full review

    Pros

    CallHippo

    • No positive sides at all.
    Read full review

    Kixie

    • Kixie integrates seamlessly with our CRM (Zoho), meaning it updates call notes directly on the customer's CRM profile.
    • The one-click dialing feature directly through our CRM is a great feature. It's so simple; just search for a name, one-click, and you are on the phone.
    • The local presence feature is a nice touch for cold calls. It provides a local area code when cold calling to increase the likelihood of an answer to the call.
    Read full review

    Cons

    CallHippo

    • Waiting for iOS mobile app
    Read full review

    Kixie

    • "Power Dialer" doesn't work all the time.
    • Only records; doesn't give any type of analysis.
    • Getting your account set up correctly can be confusing.
    Read full review

    Pricing Details

    CallHippo

    Starting Price

    Editions & Modules

    CallHippo editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional 5$

      Additional Details

      Kixie

      Starting Price

      $29 per user

      Editions & Modules

      Kixie editions and modules pricing
      EditionModules
      Integrated$291
      Enterprise$552

      Footnotes

      1. per user
      2. per user

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      CallHippo

      It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.
      Read full review

      Kixie

      No answers on this topic

      Support Rating

      CallHippo

      Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.
      Read full review

      Kixie

      No answers on this topic

      Alternatives Considered

      CallHippo

      All of them. This seemed to be the best until they got us down.
      Read full review

      Kixie

      Kixie integrated much better with our CRM (Zoho) than CrazyCall. In addition, Kixie had increased reporting features that CrazyCall did not offer--CrazyCall's reporting was limited and not detailed enough for our purposes. Lastly, at the time, CrazyCall did not have the inbound call services that Kixie offered. In fact, CrazyCall did not have any inbound services when we were using the software.
      Read full review

      Return on Investment

      CallHippo

      • Call to all countries supported making it easy to connect.
      • Last resort to make calls
      • Easy to use
      Read full review

      Kixie

      • Negative- the "Power Dialer" doesn't load
      • Negative- missed calls because not loading correctly
      • Positive- can call anyone with a click of a button
      Read full review

      Screenshots

      Add comparison