Chose RingCentral Contact Center
Based on the other products we have used ring central is by far the most comfortable for nontechnical users to use.
Product | Rating | Most Used By | Product Summary | Starting Price |
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CallHippo | N/A | CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes. The CallHippo platform allows deployment of a flexible telephony network, wherever an… | N/A | |
RingCentral Contact Center | N/A | RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms. | N/A |
CallHippo | RingCentral Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | $5 Per Number | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CallHippo | RingCentral Contact Center | |
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Considered Both Products | CallHippo No answer on this topic | RingCentral Contact Center |
Top Pros |
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Top Cons |
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Call Management |
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Mobile apps |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CallHippo | RingCentral Contact Center | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | CloudTalk Score 9.4 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CallHippo | RingCentral Contact Center | |
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Likelihood to Recommend | 5.5 (5 ratings) | 8.3 (19 ratings) |
Likelihood to Renew | 8.9 (2 ratings) | 7.0 (4 ratings) |
Usability | - (0 ratings) | 8.7 (3 ratings) |
Support Rating | 1.0 (1 ratings) | 6.3 (3 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
CallHippo | RingCentral Contact Center | |
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Likelihood to Recommend | CallHippo | RingCentral |
Pros | CallHippo | RingCentral |
Cons | CallHippo | RingCentral |
Likelihood to Renew | CallHippo | RingCentral |
Usability | CallHippo No answers on this topic | RingCentral |
Support Rating | CallHippo | RingCentral |
Implementation Rating | CallHippo No answers on this topic | RingCentral |
Alternatives Considered | CallHippo | RingCentral |
Return on Investment | CallHippo | RingCentral |
ScreenShots |