6 Ratings
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Score 5 out of 100
10 Ratings
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Score 8 out of 100

Feature Set Ratings

    Call Management

    6.0

    CallHippo

    60%

    Vonage Communications APIs

    Feature Set Not Supported
    N/A
    CallHippo ranks higher in 3/3 features

    Answering rules

    6.2
    62%
    5 Ratings
    N/A
    0 Ratings

    Call recording

    5.4
    54%
    5 Ratings
    N/A
    0 Ratings

    Call park

    6.5
    65%
    5 Ratings
    N/A
    0 Ratings

    Mobile apps

    5.1

    CallHippo

    51%

    Vonage Communications APIs

    Feature Set Not Supported
    N/A
    CallHippo ranks higher in 1/1 features

    Mobile app for Android

    5.1
    51%
    5 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Vonage Communications APIs is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    4.5

    CallHippo

    45%
    5 Ratings
    7.1

    Vonage Communications APIs

    71%
    3 Ratings

    Likelihood to Renew

    5.8

    CallHippo

    58%
    2 Ratings

    Vonage Communications APIs

    N/A
    0 Ratings

    Usability

    CallHippo

    N/A
    0 Ratings
    7.3

    Vonage Communications APIs

    73%
    2 Ratings

    Support Rating

    1.0

    CallHippo

    10%
    1 Rating
    6.7

    Vonage Communications APIs

    67%
    2 Ratings

    Likelihood to Recommend

    CallHippo

    Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?
    Mohit Sharma | TrustRadius Reviewer

    Vonage Communications APIs

    While there are likely a variety of scenarios that would work well with Vonage [Communications APIs (formerly Nexmo)], implementations that need transactional message and response actions are a great fit. Our experience with transactional messaging has been really good and we are continuing to look at opportunities to expand our usage of this part of their service.
    Anonymous | TrustRadius Reviewer

    Pros

    CallHippo

    • No positive sides at all.
    Ahmet Şener | TrustRadius Reviewer

    Vonage Communications APIs

    • I like the delivery speed, it's very instantaneous. As soon as the delivery status changes on the website, the message gets delivered. The rates are also cheap and affordable.
    • The accuracy of the services and the non-stop supportive team.
    • Simple API, easy to integrate with existing notification functionality in your Laravel apps.
    • Ease of implementation. We needed less than one month to go live.
    Guillermo Villamizar | TrustRadius Reviewer

    Cons

    CallHippo

    • Waiting for iOS mobile app
    David Rabada | TrustRadius Reviewer

    Vonage Communications APIs

    • Written documentation and discovery could be a lot better.
    Eric Doty | TrustRadius Reviewer

    Pricing Details

    CallHippo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional
    5$

    Starting Price

    Vonage Communications APIs

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    CallHippo

    CallHippo 5.8
    Based on 2 answers
    It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.
    Mohit Sharma | TrustRadius Reviewer

    Vonage Communications APIs

    No score
    No answers yet
    No answers on this topic

    Usability

    CallHippo

    No score
    No answers yet
    No answers on this topic

    Vonage Communications APIs

    Vonage Communications APIs 7.3
    Based on 2 answers
    The overall usability of Vonage [Communications APIs (formerly Nexmo)] system for message delivery is sufficient for our implementation. Some improvements and additional reporting options in the account administration interface would increase our utilization of the post-delivery data further in order to provide further value-added features for our clients.
    Anonymous | TrustRadius Reviewer

    Support Rating

    CallHippo

    CallHippo 1.0
    Based on 1 answer
    Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.
    Ahmet Şener | TrustRadius Reviewer

    Vonage Communications APIs

    Vonage Communications APIs 6.7
    Based on 2 answers
    The product feels a bit like a black box since it's built to be an off-the-shelf solution so sometimes it feels like the only way to really understand it is to talk to an engineer directly as the documentation is so-so.
    Eric Doty | TrustRadius Reviewer

    Alternatives Considered

    CallHippo

    All of them. This seemed to be the best until they got us down.
    Tristan Desechenes | TrustRadius Reviewer

    Vonage Communications APIs

    Nexmo is the best platform in the industry for sure. We don't use all the features that the API provides but we are really satisfied with the ones we use. We are sure this is the best solution in the market if you need to solve the communication in real time with your customers.When we have to build a new website we are going to support the solution with Nexmo.
    Guillermo Villamizar | TrustRadius Reviewer

    Return on Investment

    CallHippo

    • Call to all countries supported making it easy to connect.
    • Last resort to make calls
    • Easy to use
    Anonymous | TrustRadius Reviewer

    Vonage Communications APIs

    • Allowed us to go to market faster (positive).
    • Greatly limits our claim to quality as the ceiling on video quality is lower than other platforms (negative).
    Eric Doty | TrustRadius Reviewer

    Add comparison