TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallHub

    Score6 out of 10
    Small Businesses (1-50 employees)
    CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP…N/A

    ClickMeeting

    Score9.5 out of 10
    N/AClickMeeting is a webinar solution formerly owned by GetResponse, an email marketing software company. ClickMeeting's online meeting and collaboration tools are designed to support the sales, marketing, e-learning, and training needs of business of all sizes.

    $25

    per month

    Pricing
    CallHubClickMeeting
    Editions & Modules
    No answers on this topic
    Live 25
    $25
    up to 25 attendees
    Live 50
    $35
    up to 50 attendees
    Automated 25
    $40
    up to 25 attendees
    Automated 50
    $45
    up to 50 attendees
    Live 100
    $60
    up to 100 attendees
    Automated 100
    $75
    up to 100 attendees
    Live 200
    $119
    up to 200 attendees
    Live 500
    $139
    up to 500 attendees
    Automated 200
    $145
    up to 200 attendees
    Enterprise
    $165
    500 - 5000
    Automated 500
    $179
    up to 500 attendees
    Live 1000
    $239
    up to 1000 attendees
    Automated 1000
    $279
    up to 1000 attendees
    Offerings
    Pricing Offerings
    CallHubClickMeeting
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required.Detailed enterprise pricing on demand.
    More Pricing Information
    Community Pulse
    CallHubClickMeeting
    Considered Both Products
    CallHub
    No answer on this topic
    ClickMeeting
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    55 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    55 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    50 Answers
    Features
    CallHubClickMeeting
    Contact Center Software
    Comparison of Contact Center Software features of CallHub and ClickMeeting
    Feature
    CallHub
    8.4
    1 Ratings
    1% below category average
    ClickMeeting
    -
    Ratings
    Agent dashboard8.01 Ratings00 Ratings
    Validate callers8.01 Ratings00 Ratings
    Outbound response9.01 Ratings00 Ratings
    Call forwarding8.01 Ratings00 Ratings
    Click-to-call (CTC)8.01 Ratings00 Ratings
    Warm transfer8.01 Ratings00 Ratings
    Predictive dialing9.01 Ratings00 Ratings
    Interactive voice response9.01 Ratings00 Ratings
    REST APIs8.01 Ratings00 Ratings
    Call scripts9.01 Ratings00 Ratings
    Call tracking9.01 Ratings00 Ratings
    Multichannel integration8.01 Ratings00 Ratings
    CRM software integration8.01 Ratings00 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of CallHub and ClickMeeting
    Feature
    CallHub
    8.4
    1 Ratings
    1% above category average
    ClickMeeting
    -
    Ratings
    Inbound call routing9.01 Ratings00 Ratings
    Omnichannel inbound routing8.01 Ratings00 Ratings
    Recording8.01 Ratings00 Ratings
    Quality management8.01 Ratings00 Ratings
    Call analytics9.01 Ratings00 Ratings
    Historical reporting8.01 Ratings00 Ratings
    Live reporting8.01 Ratings00 Ratings
    Customer surveys9.01 Ratings00 Ratings
    Customer interaction analytics9.01 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of CallHub and ClickMeeting
    Feature
    CallHub
    -
    Ratings
    ClickMeeting
    9.1
    66 Ratings
    14% above category average
    High quality audio00 Ratings9.866 Ratings
    High quality video00 Ratings9.566 Ratings
    Low bandwidth requirements00 Ratings8.859 Ratings
    Mobile support00 Ratings8.355 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of CallHub and ClickMeeting
    Feature
    CallHub
    -
    Ratings
    ClickMeeting
    9.5
    65 Ratings
    18% above category average
    Desktop sharing00 Ratings9.765 Ratings
    Whiteboards00 Ratings9.456 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of CallHub and ClickMeeting
    Feature
    CallHub
    -
    Ratings
    ClickMeeting
    9.8
    67 Ratings
    18% above category average
    Calendar integration00 Ratings9.853 Ratings
    Meeting initiation00 Ratings9.763 Ratings
    Integrates with social media00 Ratings9.747 Ratings
    Record meetings / events00 Ratings9.965 Ratings
    Slideshows00 Ratings9.760 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of CallHub and ClickMeeting
    Feature
    CallHub
    -
    Ratings
    ClickMeeting
    9.8
    65 Ratings
    19% above category average
    Live chat00 Ratings9.764 Ratings
    Audience polling00 Ratings9.859 Ratings
    Q&A00 Ratings9.960 Ratings
    Online Events Security
    Comparison of Online Events Security features of CallHub and ClickMeeting
    Feature
    CallHub
    -
    Ratings
    ClickMeeting
    9.5
    62 Ratings
    16% above category average
    User authentication00 Ratings9.854 Ratings
    Participant roles & permissions00 Ratings9.862 Ratings
    Confidential attendee list00 Ratings9.056 Ratings
    Best Alternatives
    CallHubClickMeeting
    Small Businesses
    Zendesk Talk
    Score8.2 out of 10
    Whereby
    Score9.9 out of 10
    Medium-sized Companies
    Genesys Multicloud CX (discontinued)
    Score8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Bright Pattern Contact Center
    Score8.4 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CallHubClickMeeting
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.5
    (67 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.4
    (49 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (36 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    CallHubClickMeeting
    Likelihood to Recommend
    CallHub
    It is a simple process: Go to the campaign tab and click on the campaign you are joining, and here, review the questions and suggested script to guide your conversation, remembering, of course, that the most important thing is to be yourself through this software and the window that will mark the progress so join the campaign at this point do not hang up now you are controlling the communication through this software you can leave the campaign and fill with a smile the answers you get from users.
    Incentivized
    Read full review
    ClickMeeting
    ClickMeeting serves a dual purpose within our organization. Firstly, it acts as a reliable platform for hosting staff meetings, enabling effective communication and collaboration among team members. Whether it's for updates, discussions, or brainstorming sessions, ClickMeeting provides the necessary tools for seamless engagement.Secondly, ClickMeeting is instrumental in delivering online courses to our students. It empowers us to create interactive learning experiences regardless of geographical constraints. We can easily share course materials, conduct live or pre-recorded lectures, and facilitate interactive discussions and Q&A sessions. ClickMeeting ensures our students have access to high-quality education and a supportive learning environment.In summary, ClickMeeting is an invaluable tool for both internal staff communications and student-centered online courses. It fosters collaboration, engagement, and knowledge sharing in a flexible and accessible manner, enhancing our overall productivity and educational offerings.
    Read full review
    Pros
    CallHub
    • All you'll require is your login credentials.
    • You have been given a username for two complementary programs that we use: one is for limited access to remote sales services and call services.
    • Callhub has been limited to protect privacy.
    Incentivized
    Read full review
    ClickMeeting
    • ClickMeeting is user-friendly, the admin and user panel is simple, intuitive!
    • When conducting training, you can use default settings such as edu mode and it saves time, I don't have to worry if I'm sure I've muted everyone and if I'm the only one visible.
    • ClickMeeting is also integrated with the Moodle e-learning platform, so it's a great support in organizing blended-learning processes.
    Read full review
    Cons
    CallHub
    • Using new software is frustrating at first, but worth the effort.
    • It's a little weird at first, but it saves you time and the frustration of dialing the wrong number.
    • If it doesn't sometimes work, simply press the update button until you see the phone number you want to answer.
    Incentivized
    Read full review
    ClickMeeting
    • Individual Audio Controls. I'd love to be able to adjust the audio for each of the presenters within the platform, as the host. Not all presenters are tech savvy and sometimes don't know how to adjust this themselves.
    • Additional Saved Color Schemes. I'd love to be able to create/save multiple custom color schemes that I can use for various events instead of a single one.
    Incentivized
    Read full review
    Usability
    CallHub
    No answers on this topic
    ClickMeeting
    ClickMeeting's overall usability is commendably excellent. Its intuitive, user-friendly interface makes it remarkably easy for users of all skill levels to navigate. The platform delivers a seamless, streamlined experience from setting up meetings to engaging with participants. Despite some advanced features having a slight learning curve, the platform remains user-friendly, efficient, and reliable.
    Incentivized
    Read full review
    Support Rating
    CallHub
    No answers on this topic
    ClickMeeting
    It takes a bit of time to get to grips with the platform at first, but it's short and there is an online help chat available. People on the chat are very helpful and available for a long time - also on weekends, which greatly improves work. Really very good support.
    Read full review
    Implementation Rating
    CallHub
    No answers on this topic
    ClickMeeting
    It was very simple.
    Read full review
    Alternatives Considered
    CallHub
    No answers on this topic
    ClickMeeting
    - does not require installation - clear interface - fast chat technical support - available in Polish language - provides a stable connection - it allows us to share presentations - we can also record the meeting - the process of creating the meeting is quick and easy also for beginners
    Read full review
    Return on Investment
    CallHub
    • For all calls, you must complete at least the first question you are asked in the survey so that we know what type of connection.
    • You can leave a voice message, and a pre-recorded message will play on your answering machine or service when the call is saved.
    • If you get a signal compromised or problem you can hang up once you are in the software which makes it quick and easy.
    Incentivized
    Read full review
    ClickMeeting
    • ClickMeeting has had a very positive impact on our organization’s objectives. It allows us to run open training sessions and webinars for participants from multiple organizations, reaching more people without the need for travel or large venues. The platform’s reliability and ease of use help us deliver high-quality training efficiently.
    Read full review
    ScreenShots

    CallHub Screenshots

    Screenshot of Agent interface to make calls and fill in survey questionsScreenshot of Configurable agent dial in methodsScreenshot of Call monitoringScreenshot of Voice broadcast campaign with analyticsScreenshot of SMS Sign up campaignScreenshot of Power dialer

    ClickMeeting Screenshots

    Screenshot of Whiteboard featureScreenshot of Presentation featureScreenshot of Responsive designScreenshot of Webinar roomScreenshot of Webinar room 2Screenshot of Webinar room 3