CallOutcome360 vs. CallSource

CallOutcome360

CallOutcome360

0 Reviews and Ratings

CallSource

CallSource

13 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CallOutcome360	Score 0.0 out of 10	N/A	CallOutcome360 is a call tracking solution that includes features such as customized call routing, real-time insights with call based marketing, and an analytics-driven dashboard. This solution can be used ad agencies, marketing departments, and contact centers.	N/A
CallSource	Score 6.0 out of 10	N/A	CallSource offers a suite of call tracking, reporting, and analytics products aimed at optimizing sales and marketing calls. Features include call recording and tracking, call analytics, and performance evaluation.	N/A

Pricing

CallOutcome360

CallSource

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
CallOutcome360	CallSource
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	CallOutcome360	CallSource
Considered Both Products	CallOutcome360 No answer on this topic	CallSource Jonathan Thommarson General Manager Chose CallSource We currently use DialogTech and I would say that they are behind on CallSouce. CallSource was more robust in reporting and DialogTech does not offer the missed opportunities notifications. DialogTech also has a lag in the audio when calls come in. I am less pleased with … Incentivized Helpful? Verified User Anonymous Chose CallSource Others are similar, but this is a simpler format, quick e-mails going out and easy to make changes to the system rules for adjustments Incentivized Helpful? Verified User Anonymous Chose CallSource Have only used CallSource Incentivized Helpful? Verified User Anonymous Chose CallSource Who's Calling Incentivized Helpful?

Best Alternatives
	CallOutcome360	CallSource
Small Businesses	Invoca Score 9.9 out of 10	Invoca Score 9.9 out of 10
Medium-sized Companies	Revenue.io Score 8.0 out of 10	Revenue.io Score 8.0 out of 10
Enterprises	Revenue.io Score 8.0 out of 10	Revenue.io Score 8.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	CallOutcome360	CallSource
Likelihood to Recommend	- (0 ratings)	9.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	9.0 (0 ratings)

User Testimonials
	CallOutcome360	CallSource
Likelihood to Recommend	No answers on this topic	Callsource has been great to work with since it's easy for us to sort the reports by client, and hand them out accordingly. If you need tracking numbers for campaigns, and if you want the bonus feature of listening to phone calls then it's great. Incentivized Verified User Anonymous Read full review
Pros	No answers on this topic	Detailed call reporting Live alert when a call is not booked the overall scoring of how campaigns are doing Industry comparisson of how you rate on customer service Incentivized Cherie Hudson VP of Marketing Read full review
Cons	No answers on this topic	EXTREMELY SLOW!! Takes 10 minutes just to get logged in and set up a single number Phone numbers get spammed a lot and forces us to reprovision Reporting functionality is very weak Incentivized Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	It's easy to use, we've had the account for a long time Incentivized Verified User Anonymous Read full review
Alternatives Considered	No answers on this topic	We currently use DialogTech and I would say that they are behind on CallSouce. CallSource was more robust in reporting and DialogTech does not offer the missed opportunities notifications. DialogTech also has a lag in the audio when calls come in. I am less pleased with DialogTech than I was with CallSource. Incentivized Jonathan Thommarson General Manager Read full review
Return on Investment	No answers on this topic	We are able to obtain and provide more detailed insight as to why our customers may be doing well/poorly with our products. I can't speak to this in terms of numbers or percentages, but I can say with confidence that it has assisted in saving many high risk accounts. Incentivized Verified User Anonymous Read full review
ScreenShots	CallOutcome360 Screenshots