Slow as a turtle
October 30, 2015
Slow as a turtle
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with CallSource
We use CallSource as a way to track metrics on the number of customers that call our dealer partners.
- Tracking numbers work
- Easy to turn features on and off
- Can record and listen to calls made
- EXTREMELY SLOW!! Takes 10 minutes just to get logged in and set up a single number
- Phone numbers get spammed a lot and forces us to reprovision
- Reporting functionality is very weak
- Prove ROI to our dealer partners by showing them how many calls they are getting
- With all recordings, we can discuss calls and coach dealers on better ways to approach our customers
- Better customer service
Have only used CallSource