CallSource

CallSource

13 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CallSource	Score 6.0 out of 10	N/A	CallSource offers a suite of call tracking, reporting, and analytics products aimed at optimizing sales and marketing calls. Features include call recording and tracking, call analytics, and performance evaluation.	N/A

Pricing

CallSource

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
CallSource
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	CallSource
Considered Both Products	CallSource Jonathan Thommarson General Manager Chose CallSource We currently use DialogTech and I would say that they are behind on CallSouce. CallSource was more robust in reporting and DialogTech does not offer the missed opportunities notifications. DialogTech also has a lag in the audio when calls come in. I am less pleased with Dialo… Incentivized Helpful? Verified User Manager Chose CallSource Others are similar, but this is a simpler format, quick e-mails going out and easy to make changes to the system rules for adjustments Incentivized Helpful? Verified User Account Manager Chose CallSource Have only used CallSource Incentivized Helpful?
Top Pros	Pro Monthly reports Pro Reporting is easy Pro Data driven
Top Cons	Minus Not always accurate Minus Little hard Minus Number of calls

Best Alternatives
	CallSource
Small Businesses	Invoca Score 9.1 out of 10
Medium-sized Companies	Revenue.io Score 8.5 out of 10
Enterprises	Revenue.io Score 8.5 out of 10
All Alternatives	View all alternatives

User Ratings
	CallSource
Likelihood to Recommend	9.0 (6 ratings)
Likelihood to Renew	9.0 (1 ratings)

User Testimonials
	CallSource
Likelihood to Recommend	CallSource CallSource was great at seeing where we were failing as a company on the phone calls. It allowed us to tighten up a few spots to close those gaps and increase our call performance. Incentivized Jonathan Thommarson General Manager Read full review
Pros	CallSource The reporting is easy to access and use with little to no training. Pretty straightforward. It does what it's supposed to -- creates usable tracking numbers, with added features like call whisper and call notifications that can be sent to a number of email addresses. It can be integrated with our CRM, Salesforce, for ease of use! Incentivized Verified User Anonymous Read full review
Cons	CallSource Phone Call Recording: The only place where I would like to see improvement is the number of calls that you can listen to. Calls are kept in their database for 30 days, and while they do give the option to download the calls I would prefer to be able to login and pull past calls as needed. Past calls, months down the road can be important to clients so they can compare the strength of their sales teams and see where improvement is needed. It lets you monitor overall campaign effectiveness, and if Callsource added this feature then they'd be unbeatable. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	CallSource It's easy to use, we've had the account for a long time Incentivized Verified User Anonymous Read full review
Alternatives Considered	CallSource Others are similar, but this is a simpler format, quick e-mails going out and easy to make changes to the system rules for adjustments Incentivized Verified User Anonymous Read full review
Return on Investment	CallSource Prove ROI to our dealer partners by showing them how many calls they are getting With all recordings, we can discuss calls and coach dealers on better ways to approach our customers Better customer service Incentivized Verified User Anonymous Read full review
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