What users are saying about

CallTrackingMetrics vs Calltracks

CallTrackingMetrics
13 Ratings
Calltracks
This review does not include a rating.

CallTrackingMetrics

13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Based on 13 reviews and ratings

Calltracks

This review does not include a rating.

Attribute Ratings

    Likelihood to Recommend

    9.3

    CallTrackingMetrics

    93%
    9 Ratings

    Calltracks

    N/A
    0 Ratings

    Likelihood to Recommend

    CallTrackingMetrics

    [CallTrackingMetrics] is well suited for HIPAA Compliant Call Tracking when working with medical clients and is great for all clients who do online sales or patient intake. Clients with low volume of calls may not get enough value for the cost of this platform.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 9 answers on this topic

    Calltracks

    No answers on this topic

    Pros

    CallTrackingMetrics

    • Very easy to set up and use. You can create as many tracking numbers and sources as you need. Easily organize and filter them for results and placing the code is so simple. Anyone can use this software.
    • Listening to the calls makes life simple. We can hear what the potential lead said and record feedback to better our marketing efforts. You can even flag or email the call recordings if you need to share inside or outside your organization.
    • Call reporting is a breeze! You can easily filter your sources, call duration, time and more and reports are extremely accurate.
    • Cost is well worth what you get from the software.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 9 answers on this topic

    Calltracks

    No answers on this topic

    Cons

    CallTrackingMetrics

    • Can get pricy.
    • More complex integrations may need professional services.
    • No push notifications for incoming SMS on mobile app (non agent).

    Read full review

    Marvin Leininger | TrustRadius Reviewer
    Marvin Leininger
    View all 9 answers on this topic

    Calltracks

    No answers on this topic

    Pricing Details

    CallTrackingMetrics

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $39 per month

    CallTrackingMetrics Editions & Modules

    Edition
    Performance Plan$391
    Growth Plan$1191
    Connect Plan$3291
    1. per month
    Additional Pricing Details
    All plans include unlimited users at no extra cost, while Marketing and Contact Center plans also include free unlimited sub-accounts perfect for agencies and multi-location businesses. Discounts up to 15% off for annual agreements.

    Calltracks

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    —

    Starting Price

    —

    Calltracks Editions & Modules

    —
    Additional Pricing Details
    —

    Alternatives Considered

    CallTrackingMetrics

    CallTrackingMetrics has stood up well compared to Salesforce. Being that we are a high volume call center for schools, it has been very good for the company. I feel that CallTrackingMetrics is really good for our company compared to Salesforece CMS.

    Read full review

    Earl Minney | TrustRadius Reviewer
    Earl Minney
    View all 9 answers on this topic

    Calltracks

    No answers on this topic

    Return on Investment

    CallTrackingMetrics

    • Fits nicely into the % of budget dedicated to Analytics
    • CallTrackingMetrics is our system of truth for source of calls for Local Service business
    • CallTrackingMetrics is our system of truth for CSR staffing plans at Supplier / Distributor

    Read full review

    Christopher R. Chaput | TrustRadius Reviewer
    Christopher R. Chaput
    View all 9 answers on this topic

    Calltracks

    No answers on this topic

    Screenshots

    Calltracks

    —

    Add comparison