CallTrackingMetrics vs. Retreaver

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallTrackingMetrics
Score 10.0 out of 10
Small Businesses (1-50 employees)
CallTrackingMetrics is a call tracking solution for all online and offline channels with real-time reporting and intelligent routing.
$79
per month
Retreaver
Score 9.5 out of 10
Small Businesses (1-50 employees)
Retreaver is a call tracking solution that integrates into existing marketing automation platforms such as Oracle and Salesforce driven by powerful analytics and integrated security.N/A
Pricing
CallTrackingMetricsRetreaver
Editions & Modules
Marketing Lite
$79
per month
Marketing Pro
$179
per month
Sales Engage
$329
per month
Enterprise
$1999
per month
No answers on this topic
Offerings
Pricing Offerings
CallTrackingMetricsRetreaver
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsAll plans include unlimited users at no extra cost, while Marketing Pro and higher also include sub-accounts perfect for agencies and multi-location businesses. Discounts of up to two months free for annual agreements.By optimizing our operating costs we're able to pass those savings unto you. We have no contracts or forced monthly obligations and we offer highly competitive pricing models for our clients. Contact us for a quote.
More Pricing Information
Community Pulse
CallTrackingMetricsRetreaver
Top Pros
Top Cons

No answers on this topic

Best Alternatives
CallTrackingMetricsRetreaver
Small Businesses
Invoca
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Score 9.2 out of 10
Invoca
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Score 9.2 out of 10
Medium-sized Companies
Revenue.io
Revenue.io
Score 8.5 out of 10
Revenue.io
Revenue.io
Score 8.5 out of 10
Enterprises
Revenue.io
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Score 8.5 out of 10
Revenue.io
Revenue.io
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CallTrackingMetricsRetreaver
Likelihood to Recommend
10.0
(9 ratings)
10.0
(1 ratings)
User Testimonials
CallTrackingMetricsRetreaver
Likelihood to Recommend
CallTrackingMetrics, LLC
[CallTrackingMetrics] is well suited for HIPAA Compliant Call Tracking when working with medical clients and is great for all clients who do online sales or patient intake. Clients with low volume of calls may not get enough value for the cost of this platform.
Read full review
Retreaver
The customer service [with Retreaver] is very personal and helpful. They also work with you to beat out competitor pricing.
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Pros
CallTrackingMetrics, LLC
  • Very easy to set up and use. You can create as many tracking numbers and sources as you need. Easily organize and filter them for results and placing the code is so simple. Anyone can use this software.
  • Listening to the calls makes life simple. We can hear what the potential lead said and record feedback to better our marketing efforts. You can even flag or email the call recordings if you need to share inside or outside your organization.
  • Call reporting is a breeze! You can easily filter your sources, call duration, time and more and reports are extremely accurate.
  • Cost is well worth what you get from the software.
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Retreaver
  • Tracking
  • Reporting
  • Customer support
Read full review
Cons
CallTrackingMetrics, LLC
  • Can get pricy.
  • More complex integrations may need professional services.
  • No push notifications for incoming SMS on mobile app (non agent).
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Retreaver
No answers on this topic
Alternatives Considered
CallTrackingMetrics, LLC
CallTrackingMetrics has stood up well compared to Salesforce. Being that we are a high volume call center for schools, it has been very good for the company. I feel that CallTrackingMetrics is really good for our company compared to Salesforece CMS.
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Retreaver
Better support and easier to use.
Read full review
Return on Investment
CallTrackingMetrics, LLC
  • Fits nicely into the % of budget dedicated to Analytics
  • CallTrackingMetrics is our system of truth for source of calls for Local Service business
  • CallTrackingMetrics is our system of truth for CSR staffing plans at Supplier / Distributor
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Retreaver
  • Reduced cost
  • Increased efficiency
Read full review
ScreenShots

CallTrackingMetrics Screenshots

Screenshot of Activity LogScreenshot of Softphone Interface

Retreaver Screenshots

Screenshot of Retreaver DashboardScreenshot of Call Log displays all the information related to a call, from attached tags to the routing processScreenshot of Real-Time form data capturingScreenshot of Retreaver | Tag, Track, Route